counseling Flashcards

1
Q

What are some techniques leaders may use during the directive approach to counseling?

A
  1. Corrective Training

2. Commanding

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2
Q

What Field Manual covers counseling?

A

FM 6-22 Appendix B

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3
Q

What are the characteristics of effective counseling?

A

Purpose: Clearly define the purpose of the counseling.

  1. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
  2. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
  3. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
  4. Support: Encourage subordinates through actions while guiding them through their problems.
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4
Q

What are the three approaches to counseling?

A
  1. Directive
  2. Non-directive
  3. Combined
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5
Q

Explain the advantages and disadvantages of Directive counseling.

A

Advantages:
•Quickest method.
• Good for people who need clear, concise direction.
• Allows counselors to actively use their experience.
Disadvantages:
•Doesn’t encourage subordinates to be part of the solution.
• Tends to treat symptoms, not problems.
• Tends to discourage subordinates from talking freely.
• Solution is the counselor’s, not the subordinate’s.

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6
Q

Explain the advantages and disadvantages of Non-Directive counseling.

A

Advantages:
•Encourages maturity.
• Encourages open communication.
• Develops personal responsibility.

Disadvantages:
•More time-consuming
• Requires greatest counselor skill.

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7
Q

Explain the advantages and disadvantages of Combined counseling.

A
Advantages:
•Moderately quick.
• Encourages maturity.
• Encourages open communication.
• Allows counselors to actively use their experience.

Disadvantages:
•May take too much time for some situations.

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8
Q

What are the three major categories of developmental counseling?

A
  1. Event counseling
  2. Performance counseling
  3. Professional growth counseling
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9
Q

What are some examples of Event counseling?

A
  1. Instances of superior or substandard performance.
  2. Reception and Integration Counseling.
  3. Crisis Counseling
  4. Referral Counseling
  5. Promotion Counseling
  6. Separation Counseling
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10
Q

What areas would you cover in a reception and integration counseling?

A
  • Chain of command familiarization.
  • Organizational standards.
  • Security and safety issues.
  • Noncommissioned officer (NCO) support channel (who is in it and how it is used).
  • On- and off-duty conduct.
  • Personnel/personal affairs/initial and special clothing issue.
  • Organizational history, structure, and mission.
  • Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities.
  • Off limits and danger areas.
  • Functions and locations of support activities.
  • On- and off-post recreational, educational, cultural, and historical opportunities.
  • Foreign nation or host nation orientation.
  • Other areas the individual should be aware of as determined by the leader.
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11
Q

What are the 4 stages of the Counseling Process?

A
  1. Identify the need for counseling.
  2. Prepare for counseling.
  3. Conduct counseling.
  4. Follow up.
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12
Q

What are the steps required to prepare for counseling?

A
  • Select a suitable place.
  • Schedule the time.
  • Notify the subordinate well in advance.
  • Organize information.
  • Outline the counseling session components.
  • Plan your counseling strategy.
  • Establish the right atmosphere
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13
Q

A counseling session consists of what 4 basic components?

A
  • Opening the session.
  • Discussing the issues.
  • Developing the plan of action.
  • Recording and closing the session.
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14
Q

What is counseling?

A

Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

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15
Q

What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?

A
  1. Suggesting Alternatives
  2. Recommending
  3. Persuading
  4. Advising
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16
Q

How many human needs are there?

A

4 (Physical, Social, Security and Higher (Religious))

17
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

18
Q

What is the objective of counseling?

A

For one person to help another

19
Q

What are the 7 steps to problem solving?

A
  1. ID the problem
  2. Gather information
  3. Develop criteria
  4. Generate possible solutions
  5. Analyze possible solutions
  6. Compare possible solutions
  7. Make and implement the decision
20
Q

Faulty communications causes most problems. True or false?

A

True

21
Q

Leaders should seek to develop and improve what three leader counseling skills?

A
  1. Active Listening
  2. Responding
  3. Questioning
22
Q

To insure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

Feedback

23
Q

What are the qualities of an effective counselor?

A
  1. Respect for subordinates
  2. Self-awareness
  3. Cultural awareness
  4. Empathy
  5. Credibility
24
Q

In communications, your exchange of information has three important parts. What are they?

A

Message

  1. Content
  2. Context
25
Q

Name some good conditions that make for good discipline

A
High performance standards
•Loyalty to superiors and subordinates
•Competitive activities
•Tough training
•Open channel of communications
26
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A
  1. Counsel about substandard performance.
  2. Attempt to define the problem with the soldier.
  3. Afford opportunity and time to solve the problem.
  4. Make a written statement of counseling
27
Q

What are the stresses that influence behavior?

A
Fear
•Hunger
•Illness
•Anxiety
•Fatigue
28
Q

By neglecting the welfare of your Soldiers, you will probably do what?

A

Lose their respect and loyal cooperation

29
Q

What form is used for counseling?

A

DA Form 4856E

30
Q

When is the directive approach in counseling most likely to be used?

A

When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.

31
Q

Is it a requirement that a leader counsel his/her subordinates?

A

Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty

32
Q

Is performance counseling limited to bad performance?

A

No. Counseling may also be for good performance