CORPORATE POLICY

Question 1

Corporate Statement

Answer 1

Changing clothes.
Changing conventional wisdom.
Change the world.

Question 2

3 Responsibilities of a Store Manager

Answer 2

Customer Satisfaction.
Maximising sales and profit.
Staff development

Question 3

Mission and Vision

Answer 3

Lowest prices, fashionable, high-quality, basic casuals.

Reduce management costs and connect production and sales outlets directly, so that we can deliver our products to customers as quickly and cheap as possible.

Best service.

Working environment that attracts the best talents in the world, eliminating bureaucratic inefficiencies to allow teams that truly function as teams to thrive and innovate.

30% annual growth in sales and revenue, and will make us the world’s #1 casual apparel brand.

Question 4

MADE FOR ALL Statement
UNIQLO is the element of…
Hint: shu loves verry funny beauty abs

Answer 4

Style

Question 5

MADE FOR ALL Statement
UNIQLO is a toolbox for…
Hint: shu loves verry funny beauty abs

Answer 5

Living

Question 6

MADE FOR ALL Statement
UNIQLO is clothes that suit your…
Hint: shu loves verry funny beauty abs

Answer 6

Values

Question 7

MADE FOR ALL Statement
UNIQLO is how the future…
Hint: shu loves verry funny beauty abs

Answer 7

Dresses

Question 8

MADE FOR ALL Statement
UNIQLO is beauty in…
Hint: shu loves verry funny beauty abs

Answer 8

Hyper-practicality

Question 9

MADE FOR ALL Statement
UNIQLO is clothing in the…
Hint: shu loves verry funny beauty abs

Answer 9

Absolute

Question 10

Fast Retailing Group Mission

Answer 10

To create truly great clothing with new and unique value, and to enable people all over the world to enjoy the joy, happiness and satisfaction of wearing such great clothes.

To enrich people’s lives through our unique corporate activities, and to seek to grow and develop our company in unity with society.

Question 11

Essence of Customer Satisfaction

Answer 11

Products
Store
Personnel

Question 12

Our Values
Hint: CARE

Answer 12

Committing to ethical standards and correctness.

Approaching issues from the customer’s perspective.

Respecting and supporting individuals to foster both corporate and personal.

Embracing innovation and challenges.

Question 13

Basic Policy
Hint: FCCBNC

Answer 13

Friendly Service
Courtesy
Cleanliness
Be Quick, Be Lively
Nothing Out Of Stock / Nothing Unpopular
Customer Must Come First

Question 14

Sustainability Statement

Answer 14

Unlocking the Power of Clothing

Question 15

Three areas of FR Sustainability

Answer 15

People
Planet
Society

Question 16

Our Principles

Hint: The principal’s Cat And Dog Stole My Eleven Iphones

Answer 16

Do everything possible for our customers
Pursue excellence and aim for the highest possible level of achievement
Achieve strong results through the promotion of diversity and teamwork
Move speedily and decisively in everything we do
Conduct business in a very real way based on the current marketplace, product and facts
Act as global citizens with ethics and integrity

Question 17

Our Three Promises

Answer 17

We promise to keep the sales floor clean and tidy
We promise not to let advertised products to sell out
We promise to accept returns and exchanges within 30 days

Question 18

What is LifeWear?

Answer 18

LifeWear is our philosophy of what we do: it’s the clothing we make and how we make it.

Question 19

The Definition of LifeWear

Answer 19

LifeWear is clothes for living better.
It is simply, high quality everyday wear that bridges functionality and beauty.
It is each perfect detail, a refinement constantly evolving to suit real needs.

Question 20

5 elements that define LifeWear
Hint: Make Tacos with Chicken Kale Aioli

Answer 20

We make functional clothes that improves people’s lives
We take pride in thoughtful design, and quality meant to last.
We create elements of style - not flashy, ephemeral fashion
We keep pace with changing lifestyles and look to the future
We are committed to making clothes right for everyone, today and tomorrow