Corporate culture

Question 1

Corporate culture

Answer 1

Values, ideas, beliefs, and expectations shared by members of a business (VIBE)
culture= whats normal
dictates- how to interact with internal and external stakeholders

Question 2

Official

Answer 2

ON PAPER
values wished to be reflected in cc of business
-imposed by management
> in mission/vision statement

Question 3

Real

Answer 3

IN PRACTISE
Actual values reflected in attitudes of employees/management
> in company history, unwritten rules

Question 4

symbols

Answer 4

event or object that rep, smt important
-uniforms
-employee of month
-branding

Question 5

heros

Answer 5

Successful employees who reflect values/example to others
- employee of month

Question 6

Rituals

Answer 6

Routine behaviour patterns like everyday operations, traditions or social activities
- birthday celebrations
- team bonding

Question 7

Values and practises

Answer 7

how things are done, what the business stands for i.e. mission statement

Question 8

positive CC

Answer 8

good relationships
cooperation
staff loyalty
trust

Question 9

negative CC

Answer 9

poor relationships
decreased work quality
conflict in management
lack of cooperation
absenteeism