Core Values Flashcards

1
Q

What is the slogan?

A

Where everythings on tap!

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1
Q

What are the core values?

A

Community
Responsible
Approachable
Family
True

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2
Q

What is the motto?

A

Do the right thing!

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3
Q

What is the CRAFT standard?

A

We are polished and approachable
We know our guests
We are part of the experience
We are ambassadors of the menu
We are problem solvers
We are a team

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4
Q

What are the hours of operation?

A

11am to 12am Sun-Thurs
11am to 1am Fri & Sat

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5
Q

Why do we call customers guests?

A

We want all of our
guests to feel valued and important

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6
Q

How do you keep the beer fresh?

A

We house all of our draft in a $500,000 state of the art cooler and draft system – the first of its kind in Canada. We
have certified, in-house draft technicians that clean our lines. We clean one tower one week and the second tower the
following week – so every 2 weeks, every line is cleaned

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7
Q

What is the address?

A

975 Bank Street

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8
Q

What is the phone number?

A

613 422 7238

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