Core Module 1 Flashcards

1
Q

1) This govern how attorneys within DCF’s Children’s Legal Services operate and guide attorneys on courtroom procedures in dependency cases.

A
  1. The Florida Rules of Juvenile Procedure
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

2) ____________ is a guarantee that all legal proceedings will be fair, that one will be given notice of proceedings and an opportunity to be heard before one’s life, liberty or property is taken away.

A
  1. Due Process
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

) This statute establishes procedures for all states when placing children across state lines

A
  1. Interstate Compact for the Placement of Children
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

4) T/F Indian Child Welfare Act protects Native American heritage under federal law

A
  1. True
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

5) This statute notes Placement of a dependent child under court jurisdiction from one state into another state without the approval of the receiving state Compact Administrator is an illegal child placement and a violation that may be subject to penalties.

A
  1. Interstate Compact for the Placement of Children
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

6) When a preponderance of credible evidence results in findings of harm from abuse, abandonment or neglect which finding is entered into FSFN?

A
  1. verified
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

7) Florida statute 39 states that children should be protected from

A
  1. abandonment, abuse, exploitation and neglect
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What standard of proofs is needed at the Shelter Hearing

A
  1. Probable cause
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

) When working with a family who has agreed to get help on a voluntary basis, instead of taking the family to court is consider?

A
  1. Least intrusive
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

)______________ requires a child welfare professional, before a child is removed from the home, to exercise all reasonable actions to prevent that removal from occurring.

A
  1. Reasonable efforts
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

This term is used in Florida Child Welfare to denote a child has been legally removed from his or her parent or legal guardian’s care, and a Court has sanctioned such action with an “order” maintaining that temporary
removal of legal custody is justified.

A
  1. Shelter
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The hearing where parents can offer testimony is

A

Adjudicatory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Adjudicatory hearing determines

A

If the child has been abused, abandoned or neglected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which burden of proof is required to terminate parental rights?

A
  1. Clear and Convincing
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Criteria for removing a child

A
  1. Reasonable efforts and grounds for removal
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

This statute focuses on what States are required to do (as opposed to what parents, children, and you must do). Failure to follow federal law often results in loss of federal funding.

A
  1. Federal Statutes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What lays out the legal proceedings when a child is found to be “dependent” through court proceedings, and the child’s parent, will be supervised by the court until the safety concerns and the child’s best interests have been resolved

A
  1. Chapter 39
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
  1. There are ___ amount of danger threats
A

11

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
  1. More than one danger threat can be identified when assessing for present danger
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q
  1. In order for Present danger to be identified at least 2 out of the 3 criteria must exist
A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Negative behaviors which are actively occurring and require intervention refer to which piece of the present danger criteria?

A

Immediate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

*The actions, behaviors, emotions or out of control conditions that can be specifically and explicitly described support what piece of the present danger criteria?

A

Clearly Observable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

The three categories of caregiver protective capacities are:

A

Cognitive, Behavioral, Emotional

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The caregiver’s specific feelings, attitudes, identification with the child and motivation that results in protective parenting and protective vigilance refers to which category of caregiver protective capacities?

A

Emotional

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

*The five pieces of the impending danger threshold are:

A

OOSIV / Out of control, observable, severe, imminent and vulnerable child

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

T/F Impending danger refers to a child being in a continuous state of danger and not may be immediately apparent.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Per CFOP children of these ages are automatically considered vulnerable:

A

0-6 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Factors to consider around child vulnerability:

A

Age, physical and emotional development, ability to communicate needs, mobility, size, dependence and susceptibility.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

T/F In order for impending danger to be identified all 5 parts of the threshold must exist.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Why is the risk assessment completed?

A

Determines the likelihood of the family to be back involved with the department

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

T/ F Risk Assessments should be completed at the completion of the FFA.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

*This piece of the present danger criteria is associated with the anticipated harm to the child due to the family condition, child condition, or individual behavior.

A

Significant

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

T/F You should use the Other danger threat when you can’t decide which threat to pick.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q
  1. Which statements are TRUE about safety plans?
A

a. A written arrangement between caregivers and the agency that establishes how danger threats to child safety will be managed
c. Must be implemented immediately.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q
  1. At what junctures are safety plans ALWAYS implemented?
A

c. At present or Impending Danger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q
  1. What is the purpose of present danger safety plans?
A

b. Manage present danger while completing information collection and Family Functioning Assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q
  1. What is the purpose of impending danger plans?
A

a. Manage Impending Danger while allowing treatment and intervention services to occur

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q
  1. Which is not a criteria for creating safety plans?
A

b. Determine if the caregivers are guilty or innocent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q
  1. The in-home safety analysis and planning questions determine what?
A

c. If the CPI can implement an in-home or out of home safety plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q
  1. When are conditions for return developed?
A

c. Only if an out of home safety plan is developed at impending danger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q
  1. What does the conditions for return determine?
A

a. What must change in the home in order for the child to return to the home with an in-home safety plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q
  1. (T/F) Reunifying a child with his family is based on caregivers meeting case plan outcomes.
A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q
  1. (T/F) A central thought on caregivers’ minds when DCF is involved, is what is necessary to get their children returned to them and get the agency out of their lives.
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q
  1. (T/F) Conditions for return are criteria for reunification and for the purpose of keeping kids safe at home with an in-home safety plan.
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q
  1. T/F Child placement is the option agencies use when a safety plan will not work.
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q
  1. T/F Child placement should be viewed as a temporary safety management response that is most intrusive.
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q
  1. T/F Child placement is necessary until threats to a child’s safety are gone.
A

b. False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q
  1. T/F Caregivers deserve to know exactly what is required in order to get their children returned home.
A

a. True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

The definition of a safe child is that

A

there are no impending danger threats to the child

the caregivers’ protective capacities control existing threats

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

The following is (are) an example(s) of Present Danger

A

Present Danger is immediate, significant, & observable; Impending Danger is imminent
____
B) Present Danger is immediate but not observable; Impending Danger is a danger pending reports

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Which of the following items is not among caregiver protective capacities?

A

Talks about child to co-workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

Which of the following statements best describes the relationship between Danger Threats and risk factors?

A

All Danger Threats have risk factors, but not all risk factors are Danger Threats

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Which of the following is not part of the danger threshold criteria?

A

High Risk

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

What is the purpose of a safety plan?

A

Control for danger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

*In which information domain do we describe the caregiver’s explanation of how the child was injured?

A

Surrounding Circumstances of Maltreatment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

In which information domain does the following information belong?
Gina gets angry at her one year old daughter, Brandi, for wetting the bed. Gina says Brandi has been potty trained since she was less than 9 months old and “she knows better.”

A

Parenting General

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Following completion of a Family Functioning Assessment-Investigation, which cases will be required to be opened for Case Management services?

A

Cases in which children are determined unsafe regardless of the level of risk

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

*Which of the following best defines impending danger?

A

A child being in a state of danger due to parent/caregiver behaviors, attitudes, motives, emotions and/or situations which poses a specific threat of severe harm to a child

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

Caregiver protective capacities are:

A

Personal and parenting behaviors, cognitive, and emotional characteristics which are specifically and directly associated with protecting one’s child(ren)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Which characteristic of a child is most associated with vulnerability to present and impending danger?

A

Dependence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

During preparation for conducting the Family Functioning Assessment- Ongoing, case manager:

A

Reviews the CPI Family Functioning Assessment

Obtains consultation with supervisor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Engaging is considered an essential worker skill

A

For both CPIs and Case Managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

*Sufficient information

A

Gives us a full picture, Is relevant to the particular information domain to most accurately inform the safety determination.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

*Risk of maltreatment means

A

Likelihood of future maltreatment when compared with other families with similar characteristics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

The purpose of the Family Functioning Assessment is?

A

To identify families where children are unsafe and are in need of ongoing services.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

What is OOSIV

A

Out of Control, Observable, Severity, imminate and vulnerable child

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Definition of a child

A

Any unmarried person under the age of 18 years who has not been emancipated by order of the court

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

three stages of developmental domains

A

Cognitive (Brain) Socio-emotional and Phyical

69
Q

The definition of a safe child is that

A

there are no impending danger threats to the child,there is a child who is vulnerable to impending danger

70
Q

The following is (are) an example(s) of Present Danger

A

an infant child is left alone in a vehicle parked outside a mall
____
B) a caregiver is perceived as intoxicated and reckless in the presence of a vulnerable child

71
Q

Which of the following statements best describes the definitions of Present Danger and Impending Danger?

A

Present Danger is immediate, significant, & observable; Impending Danger is imminent

72
Q

Which of the following items is caregiver protective capacities?

A

Takes action for child
Recognizes child’s needs
Aligns with child
Is emotionally attached to the child

73
Q

Which of the following statements best describes the relationship between Danger Threats and risk factors?

A

All Danger Threats have risk factors, but not all risk factors are Danger Threats

74
Q

Which of the following is part of the danger threshold criteria?

A

Vulnerable Child
Imminence
Severity
Observable

75
Q

What is the purpose of a safety plan?

A

Control for danger

76
Q

In which information domain do we describe the caregiver’s explanation of how the child was injured?

A

Surrounding Circumstances of Maltreatment

77
Q

In which information domain does the following information belong?
Gina gets angry at her one year old daughter, Brandi, for wetting the bed. Gina says Brandi has been potty trained since she was less than 9 months old and “she knows better.”

A

Parenting General

78
Q

Following completion of a Family Functioning Assessment-Investigation, which cases will be required to be opened for Case Management services?

A

Cases in which children are determined unsafe regardless of the level of risk

79
Q

Which of the following best defines impending danger?

A

A child being in a state of danger due to parent/caregiver behaviors, attitudes, motives, emotions and/or situations which poses a specific threat of severe harm to a child

80
Q

Caregiver protective capacities are:

A

Personal and parenting behaviors, cognitive, and emotional characteristics which are specifically and directly associated with protecting one’s child(ren)

81
Q

Which characteristic of a child is most associated with vulnerability to present and impending danger?

A

Dependence

82
Q

During preparation for conducting the Family Functioning Assessment- Ongoing, case manager:

A

Reviews the CPI Family Functioning Assessment

Obtains consultation with supervisor

83
Q

Engaging is considered an essential worker skill

A

For both CPIs and Case Managers

84
Q

Sufficient information

A

Gives us a full picture

Is relevant to the particular information domain to most accurately inform the safety determination.

85
Q

Risk of maltreatment means

A

Likelihood of future maltreatment when compared with other families with similar characteristics

86
Q

The purpose of the Family Functioning Assessment is?

A

To identify families where children are unsafe and are in need of ongoing services.

87
Q

The focus of the family functioning assessment is?

A

The household where alleged maltreatment has occurred.

88
Q

The initial risk assessment is completed?

A

At the conclusion of the family functioning assessment-Investigation

89
Q

This danger threat requires that you obtain supervisory approval prior to identifying

A

Other

90
Q

This danger threat is primarily only used at present danger and rarely should be considered for impending danger

A

Child has serious illness or injury (indicative of child abuse) that is unexplained, or explanations are inconsistent with the illness or injury.

91
Q

Assessing is

A

Continual and dynamic

92
Q

T/F Present Danger can occur at any time.

A

True

93
Q

What is the primary basis for ongoing case management intervention?

A

Children are unsafe due to impending danger and diminished protective capacities

94
Q

The four ages and stages of child development are

A

Birth to 3, Pre-School, School Age, Adolescence.

95
Q

The three developmental domains for children are

A

Cognitive, Physical, and Social-Emotional

96
Q

What is the most common maltreatment among infants?

A

Neglect

97
Q

What are the legislative goals for dependent children?

A

Safety, permanency and well-being

98
Q

What is the requirement of the Adoption Assistance and Child Welfare Act?

A

Mandates agencies to demonstrate reasonable efforts prior to removing a child

99
Q

A child who is being deprived of or is allowed to be deprived of necessary food, clothing, shelter, or medical treatment may be a victim of

A

Neglect

100
Q

Any willful or threatening act that results in physical, mental or sexual injury or harm to a child is considered:

A

Abuse

101
Q

If you speak to a child on the telephone and enter a face-to-face contact in FSFN,
you have

A

Falsified records

102
Q

Which are the following is a type of trauma

A

Terrorism
Physical Abuse
Natural Disaster
Sexual Abuse

103
Q

Which standard of proof means “the judge has enough evidence to create the belief that significant impairment to the child’s safety may occur if the child is left in the home?”

A

Probable Cause

104
Q

T/F When a child is exposed to chronic trauma and stress there are significant impacts to their brain development.

A

True

105
Q

Complex trauma exposures involve the following

A

Simultaneous occurrence of child maltreatment

Sequential occurrence of child maltreatment

106
Q

What does ACE stand for?

A

Adverse Childhood Experiences

107
Q

Which of the following are examples of long term impacts of trauma?

A

Childhood developmental delays
higher rates of adolescence delinquency
Increases in adult psychiatric problems
higher rates of adolescence drug and alcohol use

108
Q

What tool provides a description of and factors to consider for each specific
maltreatment?

A

Child Maltreatment Index

109
Q

Which is a Special Condition Referral?

A

Human Trafficking, Caregiver Unavailable and child on child

110
Q

According to Administrative Code, a specific type of injury or harm to a child is a/an

A

Maltreatment

111
Q

Substance abuse:

A

May serve as a dis-inhibitor for the parent
Can lead to illegal activity
Can drain family resources
May impair child caring behaviors

112
Q

T/F Domestic violence and family violence are the same thing

A

False

113
Q

Domestic violence includes

A

Isolation
Intimidation
Economic abuse
Blaming

114
Q

T/F An interview goes from general to specific topics

A

True

115
Q

Which of the following is the best way to begin discussion about a highly sensitive
topic

A

Use an indirect question

116
Q

With a pre-school child, which of the following questions are appropriate?

A

Tell me about the time dad hit you.

117
Q

With an 8 year old child, which of the following introductions is appropriate?

A

My job is to work with children and their families.

118
Q

T/F Cultural dynamics of the family can change as the child develops and matures

A

True

119
Q

Cultural sensitivity means

A

Be aware of cultural differences within family dynamics

120
Q

Family dynamics are

A

Patterns of relating

Interactions between family members

121
Q

Developmental disability is

A

Cognitive disability
Severe disability
Chronic disability

122
Q

People with limited cognitive functioning are more reliant on

A

Concrete thinking and Literal thinking

123
Q

Least Intrusive means

A

We intervene to protect children in ways that produce the least amount of interference into a family’s life as possible

124
Q

The health and safety of the children served by our agencies is

A

of paramount concern

125
Q

Child of child cases services are

A

Voluntarily of necessary duration

126
Q

Present Danger Planning is a

A

Safety Bubble around the child.

127
Q
  1. The purpose of the Family Functioning Assessment is to determine the following:
A

b. Children are unsafe

d. Ongoing case management is warranted

128
Q
  1. T/F The Family Functioning Assessment is completed on almost every case with the exception of Others, Special Conditions (child on child’s, PNA’s) and cases closed as duplicates and no jurisdictions.
A

True

129
Q
  1. The information collection is:
A

a. Utilizing relevant collaterals
b. Reconciling information
c. Validating information
d. Interviews
e. Observations
f. All of the above

130
Q
  1. Which domain is not part of the Family Functioning Assessment?
A

d. Priors and criminal history

131
Q
  1. The information in this domain will help directly support your findings for the maltreatment(s) on the investigation:
A

b. Extent of maltreatment

132
Q
  1. T/F The Surrounding Circumstances domain covers the duration, history, patterns of the Maltreatment and/or maltreatments, parent/caregiver’s intent, unique aspects of and caregiver’s acknowledgement of the maltreatment(s):
A

True

133
Q
  1. The child functioning domain should cover the following, except:
A

d. Day to day function of the caregiver

134
Q
  1. This domain looks at how the parent/caregivers feel, think, and act.
A

d. Adult Functioning

135
Q
  1. T/F Parenting General domain covers interactions and engagement of the child and parents.
A

a. True

136
Q
  1. The Parental Discipline/Behavior Management domain should cover the following, except:
A

b. Knowledge/Experience/Skills in parenting

137
Q
  1. Interview protocol order is:
A

b. Notification to parents, child victim(s), other children, non-maltreating parent, other adult household members, and Alleged Perpetrator

138
Q

Information documented in the domains will be considered

sufficient when the information is:

A

a. Fully describes what has or is happening in each domain
b. Is relevant to that domain only
c. Is essential to gaining a full understanding or complete picture of the domain
d. Supports the impending danger threshold criteria
e. Supports protective capacity assessment
f. All of the above

139
Q

T/F The Focus of the household means the home where the parents’ behavior change needs to occur.

A

True

140
Q
  1. T/F The Adult Functioning domain covers the parent/caregiver’s thoughts and beliefs on how they parent and should address the things they do as parents.
A

False

141
Q
  1. Components of the definition of Maltreatment?
A

a. Parenting behavior

142
Q
  1. The difference that chronic neglect has from situational neglect
A

b. Generational poverty

143
Q
  1. What is NOT Neglect?
A

The parent/legal guardian is legitimately practicing his religious beliefs under a recognized church or religious organization and thereby does not provide specific medical treatment for a child.

b. Caused primarily by financial inability, unless actual services have been offered and rejected.
c. All the above

144
Q
  1. T/F Bath tubs are the second most common bodies of water to claim children by drowning and can occur with very little standing water.
A

b. True

145
Q

. What is the most life-threatening maltreatment?

A

Subdural hematomas

146
Q

The five stages of sexual abuse

A

a. Engagement, sexual interaction, secrecy, discloser, and suppression

147
Q
  1. How many child abuse critical indicators
A

5

148
Q
  1. Accidental bruises on elementary school age children are most typically found on
A

b. Bony prominences

149
Q

The section of the abuse report that describes the alleged abuse to the child is called the

A

b. Allegation narrative

150
Q

. Which of the following characterizes the appearance of an immersion burn?

A

b. There are stocking or glove marks on feet and hands

151
Q

. Mental injury is difficult to verify because the law requires that…

A

a. A direct link be established between the parental behavior and harm to the child

152
Q

Which behavior exhibited by a caregiver is mental abuse?

A

b. Imposes unrealistic expectations on the child

153
Q

CPI/Counselors are concerned with how substance abuse affects the..

A

c. Parental care and safety of the children

154
Q

When a child has been deprived of food, clothing, shelter or medical treatment, he is…

A

c. Neglected

155
Q
  1. What are the foundational concepts that guides our work in child welfare?
A

A. People can change
B. All families have strengths
C. Family is the expert on their family
D. Family should be empowered to generate their own solutions

156
Q
  1. All are core conditions for building trust except?
A

A. Empathy

157
Q
  1. T/F Empathy is the process of attempting to experience a person’s world and communicating back to them your understanding of the situation of what it means to that person.
A

True

158
Q
  1. What is NOT one of the four steps for achieving cultural competency?
A

D. Learning the languages spoken by people of other cultures

159
Q
  1. T/ F It is it okay to use a client’s relative as an Interpreter?
A

False

160
Q
  1. What are the four phases of interviewing?
A

A. Opening, Planning, Closing and information collection

161
Q
  1. Which means of communication conveys the most amount of meaning during interviews?
A

A. Body Language

162
Q
  1. Which phase can make or break your interview?
A

A. Opening phase

163
Q
  1. Which phase of interviewing is used to establish rapport?
A

E. Opening phase

164
Q
  1. In which phase of the interview process would it be appropriate to make recommendations?
A

D. Planning phase

165
Q
  1. In what phase would it be appropriate to present the parents/caregiver a copy of the Rights and Responsibilities?
A

A. Opening phase

166
Q
  1. Which of the following are examples of physical attending behaviors?
A

A. Gestures
B. Eye Contact
C. Voice quality
D. All of the above

167
Q
  1. Which one of the following is NOT an example of showing respect to family?
A

A. Seating ourselves

168
Q
  1. Who is responsible for empowering families?
A
A.	Child Protective Investigator
B.	Program Administrator 
C.	Professionals
D.	Case Managers
E.	All of the above
169
Q
  1. “A set of behaviors, attitude, and skills that enable helping professionals to work effectively in cross cultural situations” is an example of
A

B. Cultural competence