Core Exam Flashcards
Where are food and drinks only allowed?
In the future professional lounge
Where do you place your Paul Mitchell technical kit when you are working on the clinic floor?
In the locker or under your station
Cell phones may be used
In the future professional lounge
When greeting your server guests you should shout his or her name from your station
False
The dress code includes
All the above
What time do you need to call in if you will be late or will not attend school
1 hour before
What circumstances will put you on the Back-On-Track list?
All the above
What day of the the is mandatory and missing this day will lead to an advisory?
Monday
What are the three laws of the mind
1-you can only focus on one thing at a time
2-you can’t avoid a don’t
3-you move towards what you focus on
What does F.A.C.E standby for?
F-Find what is working
A-Acknowledge it
C-Celebrate it
E-Enjoy your victory
What is Forward Focus?
All the above
What is your multiple intelligence?
Spatial
Musical
What are the 3 Ps of an affirmation?
Personal
Positive
Present
List the steps of the 2 minute plan?
- Wait to clean your service area
- Escort your service guest to the service desk
- Introduce your service guest to the service team
- Pull products and review features and benefits
- Reserve a future service
- Give your service guest and business card and 5 more
- Request a referral
- Say thank you
- Clean your service area
Number the steps in order of the 10 opportunities
- Create magic first
- Identify challenges
- Recommend solutions
- The wash house
- Educate your guest
- Talk professionally
- Recommend the color bar and other services
- Style experience
- Review and recommend
- 2 minute plan
List the steps to the 4-step program
A. Mini Pow-wow
B. Service Consultation
C. Service check
D. Service completion
Label the Circle of influence
Top to bottom Stranger Professional Friend Intimate Family Professional Neighbor
Label the three parts of the barrel curl
Curl
Stem
Base
Label the base placement
45 - off base
90 - On half base
135 - on base
Match the letter to the definition
A. Density- The measurement of the number of individual strands on one square inch of the scalp
B. Texture- the diameter of an individual strand
C. Porosity- the ability of the hair to absorb moisture
D. Elasticity- the ability of the hair to stretch
E. Formation- straight, wavy, curly, and extra curly