Core 1 Flashcards
What is the 1st step to the CompTIA Troubleshooting Theory?
Step 1: Identify the problem
What is the 2nd step to the CompTIA Troubleshooting Theory?
Step 2: Establish a theory of probable cause
What is the 3rd step to the CompTIA Troubleshooting Theory?
Step 3: Test the theory to determine cause
What is the 4th step to the CompTIA Troubleshooting Theory?
Step 4: Establish a plan of action to resolve the problem and implement the solution
What is the 5th step to the CompTIA Troubleshooting Theory?
Step 5: Verify fill system functionality and, if applicable, implement preventative measure
What is the 6th step to the CompTIA Troubleshooting Theory?
Step 6: Document findings, actions, and outcome
Hardware: GPU stands for what?
Graphics Processing Unit
What is BIOS?
Basic Input/Output Services, firmware written on a chip connected to the motherboard that allows communication with the assumed hardware of the computer before the OS loads.
Backup BIOS
A second BIOS chip incase of failure or corruption.
POST
Power-On Self-Test: a part of the BIOS that requests all parts of the computer to run self diagnostics to make sure everything is working properly before booting up.
CMOS
System Setup
POST Card
A system card that displays a hexadecimal 2 digit readout while going through POST and will display an error code if one is found. Only codes displaying during POST are valid none after boot.
Beep Code
A code given through beeps from a small built in speaker that can indicate a system problem before getting to display diagnostics.
Display Code
POST error code shown on the screen.
UEFI
Unified Extensible Firmware Interface
System Setup
Allows us to make changes to our BIOS
PROM
Programable Read-Only Memory