Convert a customer complaint into a sale Flashcards

1
Q

placate

A

aplacar

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2
Q

canned message

A

mensaje enlatado

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3
Q

towards

A

hacia, para

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4
Q

being up-to-speed

A

estar al día

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5
Q

quieres

A

consultas

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6
Q

rather than

A

en vez de, más bien que, antes que

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7
Q

to be taken for granted

A

dar por sentado

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8
Q

follow up with

A

dar seguimiento

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9
Q

upsell

A

vender más

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10
Q

going above and beyond

A

yendo más allá

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11
Q

shy away

A

alejarse tímidamente

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12
Q

aim

A

apuntar

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13
Q

Whereas

A

mientras

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14
Q

below par, subpar

A

deficiente

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15
Q

trigger

A

desencadenar

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16
Q

it might seem like a bit of a tall order

A

esto podría parecer una tarea dificil.

17
Q

enhaze

A

mejorar

18
Q

relies on

A

se basa en

19
Q

backbone

A

columna vertebral

20
Q

foster

A

alentar, promover