Conversational strategies Flashcards
1
Q
Openings
A
- ritualistic and expected
2
Q
Greetings (openings)
A
- ‘Hi Meg… how are you?’
- ‘Hey mate’
- “wassup’
3
Q
Protocols (openings)
A
- ‘Good morning, how may I help you’
4
Q
Greeting structures (adjacency pairs)
A
-‘Hi how are you?’
-‘I’m good thanks, how are you’
…..
5
Q
2/3 part exchanges
A
- question and answer (interrogative/dec. struct.)
- offer and refusal/acceptance
(would you like a coffee?
no thanks) - statement and acknowledgement
(statement and expected acknowledgement)
6
Q
Turn-taking
A
rising and / or falling intonation and pitch direction
(signal holding/relinquishing floor)
- altered volume or pace
- direct signals
- disc. particles
- body language - gestures, posture, gaze
7
Q
discourse particles
A
- ‘so anyway’
- ‘well, yeah’
8
Q
direct signals
A
- vocative (names/mate)
- interrogative tags (It’s a windy day isn’t it?)
9
Q
Taking the floor
A
- volume is increased (drown everyone out)
- stress (first word to take floor)
- intake of breath (H)
- discourse particles
- vocatives
- overlap
10
Q
Topic management
A
- discourse
- pauses
- (H)
- signal changes
- interrogatives, dec., and imperatives
- NPs, fragments
- topic loops
11
Q
signal changes
A
- ‘that reminds me…’
- ‘by the way…’
12
Q
topic loops
A
- ‘getting back to x’
- ‘what you were saying before..’
13
Q
holding the floor
A
-voiced hesitations (um,er,ah)
PROSODICS
- elongation of sound
- slower/faster pace
- rising intonation - signals continuation
- volume
Linking elements
14
Q
Linking elements
A
- parataxis - use of coordination = paratactic style
- FANBOYS
15
Q
Linking elements
A
- parataxis - use of coordination = paratactic style
- FANBOYS
- pauses
