Contently Studies Flashcards

1
Q

Do you currently sync with social channels?

A

We are in the process of building a contently API which will seamlessly be able to connect to any channels you wish to push content out to.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How do your analytics work and are they updated daily?

A

We put a java snippet at the foot of your page (similar to Google Analytics) and it drags all the various datapoints into our platform and is updated daily. It measure attention time (whether or not they’re engaged with the page, 5 second time out - industry average is 15 seconds / with our content on average we see 120 seconds of engagement, almost a 1000% increase), average finish (do they make it through 2/3’s of the content, how quickly are they scrolling through.) We can also show you the efficacy per social channel you use helping to guide your media spend. We can also guide you to show you which journalists truly speak to your audience (while many may look the same on paper there are often vastly different results.) Compare by themes, forms of writing, story fields, author, channel. Customer frequently download all our insights into a CSV to get a comprehensive cross-channel view. Lastly, we have a dedicated team of data scientists who can guide you through learning from these metrics.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the standard contract length?

A

12 Months paid upfront

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Can we do a trial?

A

We don’t due trials as we run a lean team and our account managers are fully dedicated to our existing client base. That said, we can show you very robust and specific use cases via demo.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the average cost of a blog post? Long form?

A

Average blog post up to 500 words is typically $650 and a longer form article up to 1000 words is typically around $1500.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Who is your competition?

A

Skyword, Newscred, Compendium

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What differentiates you all?

A

A core competency of premium original content firstly. We are the premium offering in this market. Secondly, the ease of use and enterprise design of our solution. The whole point of software is achieving efficiencies so if an application is not dead simple / user friendly then you’re not going to see the same outcomes. We pride ourselves on deep thinking about every single feature, if its truly necessary, and how users with no experience will interact and adopt to our platform.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What B2B customers have you worked with?

A

GE, Adecco, GenPack, Siemens, JP Morgan, IBM, Salesforce, AT&T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How much of your business is automated? What are the key benefits of using the system and do you see them increasing?

A

We are far less automated than anything else in our space. We take the efficiencies of technology and pair them with the knowledge base that only people can provide. This extends to our talent team and account managers who will work with you hand in hand to ensure you’re meeting all your objectives surrounding content creation. By and large, our efficiencies are exhibited in your custom work flow, editorial calendar, and tagging abilities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Can you help with distribution?

A

Yes we can. We have exclusive trusted partnerships with some of the best and brightest in the content discovery space such a Outbrain and Taboola. Typically we can demonstrate savings of 20-30% off of your current spend (from working w/ Taboola / Outbrain.) Furthermore, we have a dedicated team of distribution experts who have expertise in distributing spend across all these platforms by front-loading spend at the beginning of every session (week, month or year of campaign) which creates a trailing effect.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

If you were building a team around a customer content studio what would be your priorities around staffing and strategy?

A

First I would map out all the different types of customer relationships important to our business. For example, if you are an IT vendor, you likely need close ties with database admins as well as CTO’s. Perhaps you also need to be working closely with your customers development teams as well. I would then prioritize the various persona’s within the organization we should be messaging. From there we could determine the type of content they’re most likely to consume. In terms of staffing I would first ensure a managing editor and an art director. I would want to know we could effectively manage large scale distribution via the ME but also know that what we’re putting out into the market is still unique, hence the AD. From there the rest of the staffing could largely be done through contently. Forbes did something similar to this, pushing out 450 articles with a staff of only 4 people; Contently did the rest.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How have you gone about creating and maintaining relationships in the social space?

A

We have largely relied on the quality of our content and some paid advertising via linkedin. We do not get into the impression business but rather create the highest quality inputs to plug into the machine you already have built.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What type of content is most popular?

A

We’re running a mix largely comprised of articles first, infographics second, and video’s third. While there is more such as photographs and custom videos, these three make up the majority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What types of companies are making up your portfolio?

A

This is largely determined by sales cycles. Everyone we have engaged with is interested across Technology, Finance, Insurance, and Media. But of course, the Fortune 500 is far more bureaucratic.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Can journalists take the content they make for us and put it on their own websites?

A

No. You own all IP writes and permanently own all created content.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How do I find journalists that are a good fit for me?

A

We will actually facilitate this for you with our dedicated talent managers who have successfully placed hundreds of journalists with happy customers via their detailed questionnaire. They will provide you with 5-10 options that have already been carefully vetted for you.

17
Q

Do you all have any sponsored or syndicated content offerings?

A

We do not. We have observed around a 1000% increase in engagement with original premium content and have dedicated ourselves to that area exclusively.

18
Q

Can you offer translation services?

A

Certainly. We work have a trusted partner network built out we can utilize to obtain truly enterprise grade translations; the cost is 1.5x the initial cost of the article.

19
Q

Can we upload pre-existing content we may have onto the platform?

A

Yes thats simple, just put it into a standard (.csv or Excel) format and we can upload everything. Furthermore, should you have everything stored in Sharepoint we can do that as well and just need to determine the scope together. The only thing we steer clear of to be used in the platform is banner ads.

*Proceed to then outsource manual inputting of materials.

20
Q

How do you compare with Newscred?

A
  • Far simpler user interface, we make software that your users will actually use
  • Clear focus on premium original content general, we are the top offering if that is your end goal
21
Q

How do you compare with Compendium?

A
  • No network whatsoever

* Complex user interface

22
Q

How do you compare with Skyward?

A
  • Far simpler user interface, we make software that your users will actually use
  • Clear focus on premium original content general, we are the top offering if that is your end goal
23
Q

How do you compare with Percolate?

A
  • Far simpler user interface, we make software that your users will actually use
  • Clear focus on premium original content general, we are the top offering if that is your end goal
  • They have a good offering but it is heavily socially leaning
24
Q

Can you integrate with my marketing automation software?

A

Yes we can via our Stories API, does your CMS already integrate into your marketing automation?

25
Q

What kind of customer should not work with Contently?

A

Those who are not invested in content. While we are confident that all CMO’s are migrating to creating audience relationships with original content, we don’t provide the value we wish to if your team is not dedicated to this initiative.

26
Q

Why should we use premium original content vs. syndicated and what proof do you have of your answer?

A

According to Trackmaven and a number of other sources, Contently original premium content has over 100x the share rate of syndicated posts.

27
Q

Can we push to publish?

A

We have seamless push-to-publish integration with tumblr, wordpress and hubspot. With other platforms we have an API we developed which can integrate directly with any other CMS system you may have.

28
Q

Can we access contently material from our demand generation system?

A

Yes, as long as you configure our API with your system; which is RSS based.

29
Q

What file formats do we download your content in?

A

We export as .pdf or rich text file which can be pulled directly to your CMS. Half our clients use tumblr, wordpress or hubspt as CMS FYI.

30
Q

Is there a particular editorial view for multi-media?

A

No as video editing software is very comprehensive but we can easily upload copies and our entire ideation portion of software can be run for videos as well.

31
Q

What are the benefits of using a Managing Editor?

A

Our managing editors are your partners in crime regarding your content strategy and setting up a hyper-efficient operation. All ME’s go through rigorous testing, in fact, we took the Newscorp editing test and made it more comprehensive; all our ME’s must pass that.

32
Q

Why do we have to do billing on your platform?

A

The purpose of billing through our platform is so you can truly track ROI and performance across all content initiatives. Unlike the agency model where you don’t have any granular detail on where your money goes, our model allows you to par Insights with spend to get a granular understanding of what you’re doing.

33
Q

How does this all get published?

A

There are multiple ways to pull or push content from our system. Like most of our users, if you use Tumblr, Wordpress or Hubspot we seamlessly integrate so you can “Push to Publish” on all these platforms. Additionally we have a custom API which can enable any CMS systems and the Contently Platform to “speak.”

34
Q

Can you track the specific IP of WHO visited the content?

A

We cannot do that now - we’ll leave that to the NSA.

35
Q

Does the code for Insights slow down our webpages?

A

Not at all. Our code was carefully designed to refresh every second and produce no affect on loading times.