Content Area IV: Professional Relationships, Values, and Ethics

Question 1

What do you do when receiving a subpoena?

Answer 1

1. discuss with legal counsel
2. respond and claim privilege

Question 2

What do you do when receiving a court order?

Answer 2

1. Meet with supervisor
2. Send records

Question 3

If a social worker’s personal life is interfering with work, the social worker should:

Answer 3

seek supervision

Question 4

Empathy

Answer 4

attempting to understand from the client’s perspective while maintaining objectivity

Question 5

Countertransference

Answer 5

transfer of a therapists personal thoughts and feelings on a client

may impact the therapists behavior with the client

Question 6

Informed Consent

Answer 6

decisions made by a client after receiving all relevant information

Question 7

Change agent

Answer 7

works actively to improve the functioning of service provision on the macro level

Question 8

Goal of social work

Answer 8

to help people enhance their social functioning

Question 9

Values

Answer 9

core belief systems of an individual

Question 10

Burnout

Answer 10

increasing cynicism about client progress and increasing dissatisfaction with one’s work in helping difficult clients who may not show much measurable improvement

Question 11

Steps of

Ethical Problem Solving

Answer 11

1. identify the values in conflict
2. determine whether or not a dilemma truly exists
3. Weigh issues according to code of ethics
4. suggest and implement changes if needed
5. monitor situation for further possible ethical problems

Question 12

Social Work Role of

Facilitator

Answer 12

gather groups of people together for community development, self-advocacy, political organization, and policy change

Question 13

Sources of Abusive Behavior

Answer 13

• Media
• Family
• Experience

Question 14

Universalism

Answer 14

belief that there is only one acceptable standard of behavior for everyone

Question 15

Role of

Case Manager

Answer 15

locating and helping clients access services

Question 16

Is bartering for service ever acceptable?

Answer 16

Only when there is absolutely no other option and the provider is willing to assume responsibility

Question 17

Parallel process

Answer 17

a phenomenon noted in clinical supervision by therapist and supervisor, whereby the therapist recreates, or parallels, the client’s problems

Question 18

What does the code of ethics say about relationships between the therapist and the clients friends and/or family?

Answer 18

• They should not engage in sexual relationships with those significant to the client when there is risk of exploitation or potential harm.
• The ethical burden of this action is on the clinician.