Consumers Guarantees Act

Question 1

Name two rights of a Consumer.

Answer 1

They have the right to receive the product they pay for. They have the right to be treated honestly and fairly.

Question 2

Name two rights of a Producer.

Answer 2

They have the right to be paid for the product they sell. They have the right to be treated honestly and fairly.

Question 3

Name three obligations of a consumer.

Answer 3

• They have the obligation to be wise or careful in their buying - ‘caveat emptor’ or ‘let the buyer beware’ applies.
• They have the obligation to pay for the product they buy.
• They have the obligation to act honestly and fairly.

Question 4

Name two obligations of a producer.

Answer 4

• They have the obligation to supply the product brought.

- They have the obligation to act honestly and fairly.

Question 5

What does the term caveat emptor mean?

Answer 5

The obligation to be wise or careful in their buying.

Question 6

What does the C.G.A. cover?

Answer 6

It covers good and servi ces.

Question 7

What does the C.G.A. not cover?

Answer 7

• Goods brought by auction.
• Goods brought by render.
• Goods brought by private sales.

Question 8

What are the four things goods must be in relation to quality?

Answer 8

• Goods must be of acceptable quality.
• Goods must do what was discussed with the supplier.
• Goods must be the same as the description given or sample shown to you.
• You have the right to expect the goods to be able to be reparied and spare parts available if needing fixing.

Question 9

What does acceptable quality mean?

Answer 9

• Do what they are meant to.
• Be safe.
• Last well.
• No small faults.
• Acceptable look and finish.

Question 10

If goods are faulty what can be asked for?

Answer 10

• Repair.
• Refund.
• Replace.