consumer studies Flashcards
priority
something you feel is important to you
consumer
anyone who buys or uses goods or services
goods
are products thats can be bought and sold
services
doing work for someone involving payment
consumer rights
the right for honest and truthful information the right to choose the right to value for money the right to safety the right to redress
merchantable quality
should be fit to be sold
monopoly
there is no completion
Ce
eu standard of safety
resource
anything that can be used to assist in the performance of a task
consumer resources
are time money skills and information
consumers responsibilities
to know there rights
educate themselves about consumer law
to complain when they feel that a consumer law has been broken
consumer information
is any knowledge that allows consumer to shop wisely
consumer education
involves using this knowledge to make informed decisions when purchasing goods and serves