consumer rights act 2015

Question 1

trader s.2(2)

Answer 1

a person acting for purposes relating to the persons trade, business, craft or profession, whether acting personally or through another person acting in the traders name or on the traders behalf

Question 2

consumer s.2(3)

Answer 2

an individual acting for purposes that are wholly or mainly outside that individuals trade, business, craft or profession

Question 3

s.9

Answer 3

goods to be of satisfactory quality

Question 4

s.9(2) the quality of goods is satisfactory if they meet the standard that a reasonable person would consider satisfactory, taking account of-

Answer 4

s.9(2)(a)- any description of the goods
b- the price or other consideration of goods
c-all the other relevant circumstances

Question 5

s.9(3) the quality of goods includes their state and condition; and the following aspects are in appropriate cases aspects of the quality of goods

Answer 5

a-fitness for all the purposes for which goods of that kind are usually supplied
b-appearance and finish
c-freedom from minor defects
d-safety
e-durability

Question 6

s.(4) not unsatisfactory if

Answer 6

a-specifically drawn to the consumers attention before the contract is made
b-where the consumer examines the goods before the contract is made, which that examination ought to reveal or
c-in the case of a contract to supply goods by sample which would have been apparent on a reasonable examination of the sample

Question 7

s.10

Answer 7

goods to be fit for particular purpose

Question 8

s.10(3)

Answer 8

the contract is to be treated as including a term that the goods are reasonably fit for that purpose, whether or not that is a purpose for which goods of that kind are usually supplied

Question 9

s.10(4)

Answer 9

subsection (3) does not apply if the circumstances show that the consumer does not rely, or it is unreasonable to rely on the skill or judgment of the trader or credit-broker

Question 10

s.11

Answer 10

goods to be as described

Question 11

s.11(1)

Answer 11

every contract to supply goods by description is to be treated as including a term that the goods will match the description

Question 12

s.11(2)

Answer 12

if the supply is made by sample as well as description, it is not sufficient that the bulk of the goods matches the sample if the goods do not also match the description

Question 13

s.11(3) a supply of goods is not prevented from being a supply by description just because-

Answer 13

a-the goods are exposed for supply and
b-they are selected by the consumer