Consumer Purchasing Strategies And Legal Strategies Flashcards
Identify strategies for effective consumer buying, making purchases, and resolving customer issues
Cooperative
A nonprofit organization whose member owners may save money on certain products or services
Mediation
The attempt by an impartial third party to resolve a difference between two parties through discussion and negotiation
Arbitration
The settlement of a difference by a third party whose decision is legally binding
Small claims court
A court that settles legal differences involving amounts below a set limit and employs a process in which the litigants usually do not use a lawyer.
Class-action suit
A legal action taken by a few individuals on behalf of all the people who have suffered the same alleged injustice
Legal aid society
One of a network of publicly supported community law offices that provides legal assistance to consumers who cannot afford their own attorney.