Consumer Protection Flashcards
1
Q
Importance of consumer protection
A
Educating the consumers about their rights and responsibilities, but also helps in getting their grievances addressed
2
Q
Imp of consumer protection
Consumer point of view
A
Consumer ignorance
Widespread exploitation
Unorganized consumer
3
Q
Imp of con protection
Business point of view
A
Long term interests
Social responsibility
Moral justification
Societies resources
Government intervention
4
Q
Legal protection to consumers
A
Consumer protection act 1986 Indian contact act 1872 Sale of goods act 1930 Essential commodities act 1955 The agricultural produce act 1937 The prevention of food adulteration act 1954 Standards of weight and measure act 1976 The trade marks act 1999 The competition act 2002 The bureau of Indian standards act 1986
5
Q
Consumer rights
Easy way to remember
SICHRE
A
Right to safety To be Informed To choose To be heard Seek redressal To consumer education
