Consumer Protection Flashcards
1
Q
OFT
A
Office of Fair Trade
Protects consumers
2
Q
Consumer Protection
A
Group of laws that protect the rights of consumers when dealing with a business.
3
Q
Consumer Rights Act 2015
A
Customers are allowed to return faulty goods for a full refund
4
Q
Consumer Protecting from Unfair Trading Regulations 2008
A
Product or service must be as advertised with no false statements given
5
Q
Consumer Credit Act 1974 and 2006
A
Controls how businesses lend money and make interest charges clear
6
Q
A
