Consumer Protection Flashcards
1
Q
What do the FCA do?
A
Regulates the conduct of financial services providers
Makes sure consumers provided with range of products and services
Funded by organisations it regulates
2
Q
What do the Financial Ombudsman Service (FOS) do?
A
Consumers who have unresolved complaint go there
Advice/decisions , based on facts
Impartial
3
Q
What do the Financial Services Compensation Scheme (FSCS) do
A
