Consumer Law Flashcards
1
Q
Right
A
Something you are entitled to. Eg. going to toilet during class
2
Q
Responsibility
A
Something you are expected to do. Eg. follow school rules
3
Q
Consumer Guarantees Act definition
A
Give consumers guarantees or promises about the quality of goods and services they buy.
4
Q
Consumer Guarantees Remedies
A
Replace
Refund
Repair
5
Q
Fair Trading Act
A
Protects consumers against:
Misleading and deceptive conduct
Unfair trading pratices
False and misleading representation
6
Q
Consumer Guarantees Acts - Guarantees (5)
A
Acceptable quality
Replaceable parts
Reasonable price
Fit for purpose
Service is completed in reasonable time
