Consumer Guarantees Act

Question 1

Name the Rights of a consumer.

Answer 1

The right to receive the product they paid for.

To be treated honestly and fairly.

Question 2

Name the rights of a producer.

Answer 2

The right to be paid for the product they sell.

To be treated honestly and fairly.

Question 3

Name the obligations of a consumer.

Answer 3

The obligation to be wise or careful in their buying. -‘Caveat Emptor’ or ‘Let the buyer beware’ applies.
The obligation to pay for the product they buy.
The obligation to act honestly and fairly.

Question 4

Name the obligations of a producer.

Answer 4

The obligation to supply the product bought.

The obligation to act honestly and fairly.

Question 5

What does the CGA cover?

Answer 5

Goods and Services.

Question 6

What does the CGA not cover?

Answer 6

Goods brought at auction.
Goods brought by tender.
Goods brought by private sale.

Question 7

What are the things goods must be?

Answer 7

Do what they are meant to.
Be safe.
Last well.
No small faults.
Acceptable in look and finish.

Goods must do what was discussed with the supplier.
Goods must be the same as the description given or sample shown to you.
You have the right to expect the goods to be able to be repaired and spare parts available if needed fixing.