Consumer Guarantees Act Flashcards
1
Q
Name a right of a consumer?
A
The consumer have the right to receive a product or service that they paid for. They also have the right to be treated honestly and fairly.
2
Q
Name a right of a producer?
A
A producer has the right to be paid for the product they sell. They also have the right to be treated honestly ad fairly
3
Q
Name three obligations of a consumer?
A
- To be wise or careful with their buying “Caveat emptor”
- They have the obligation to pay for the product they buy.
- To act fairly and wisely
4
Q
Name two obligations of a producer?
A
- To act fairly and honestly
- To supply the product bought.
5
Q
What does the term “Caveat emptor” mean?
A
The obligation to be wise or careful in their buying.
6
Q
What does the Consumer Guarantees Act cover?
A
It covers goods and services
7
Q
What does the CGA not cover?
A
- Goods bought at auction
- Goods bought by tender
- Goods bought by private sale.
8
Q
What are the 4 things goods must be?
A
- Must be of acceptable quality
- They must do what was discussed with the supplier
- Same as the description given or sample shown to you.
- You have the right expect the goods to be able to be repaired and spare parts available.
9
Q
What does acceptable quality mean?
A
- Do what they are meant to do
- Be safe
- Last well
- No small faults
- Acceptable in look and finish
10
Q
If goods are faulty what can be asked for?
A
- Repair
- Replace
- Refund
