Connect in Business

Question 1

Components of good communication

Answer 1

Know what you want
Find out what you’re getting
Change what you do until you get what you want

Tip: Remember this by acronym “KFC”

Question 2

Tips

Answer 2

1. Write down your personal “big idea statement to define your work contribution,” then encapsulate it in your “ten-second commercial. It should cover three elements: “what you do, who you do it for [and] how it makes their lives better.”
2. We are most successful when we adapt ourselves to the occasion
3. Foster a complimentary snap judgment by using your body language and facial expressions to radiate health, exuberance and positive energy
4. Before you approach someone new, say something upbeat to yourself to help you smile in a genuine way. For example, repeat the word “great” a few times.
5. To promote “trust and comfort,” stand so your heart directly faces the other person’s

Question 3

First meeting

Answer 3

1. Look people in the eye and smile
2. Fit in – become a chameleon: aligning your behaviors and attitudes with others’ actions to make a connection
3. Let the other person do most of the talking. That will help you make a better connection.
4. Encourage them by asking open-ended questions beginning with phrases such as “what do you think about…?” or “tell me about…”
5. Treat each connection you make as if it’s the
   most important one you’ve ever made.