Conflict Resolution and Interpersonal Skills Flashcards
How often do you actively listen to others during disagreements?
A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never
A) Always
Reason: Active listening is critical for resolving disagreements constructively. “Always” shows a consistent effort to understand others’ perspectives.
How frequently do you find common ground in conflicts?
A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never
B) Most of the time
Reason: Regularly finding common ground highlights strong interpersonal skills, acknowledging that not all conflicts are easily resolved.
How often do you remain respectful even when you disagree with someone?
A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never
A) Always
Reason: Respecting others, even during disagreements, is fundamental to maintaining professionalism and fostering healthy work relationships.
How often do you seek to understand the other person’s point of view in a conflict?
A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never
A) Always
Reason: Understanding others’ perspectives is vital for effective communication. “Most of the time” reflects consistent empathy while admitting occasional challenges.
How frequently do you feel comfortable expressing your opinions during a disagreement?
A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never
B) Most of the time
Reason: Comfortably expressing opinions during disagreements shows confidence. “Most of the time” acknowledges occasional discomfort or hesitation, which is realistic