Conflict Resolution and Interpersonal Skills Flashcards

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1
Q

How often do you actively listen to others during disagreements?

A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never

A

A) Always

Reason: Active listening is critical for resolving disagreements constructively. “Always” shows a consistent effort to understand others’ perspectives.

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2
Q

How frequently do you find common ground in conflicts?

A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never

A

B) Most of the time

Reason: Regularly finding common ground highlights strong interpersonal skills, acknowledging that not all conflicts are easily resolved.

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3
Q

How often do you remain respectful even when you disagree with someone?

A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never

A

A) Always

Reason: Respecting others, even during disagreements, is fundamental to maintaining professionalism and fostering healthy work relationships.

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4
Q

How often do you seek to understand the other person’s point of view in a conflict?

A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never

A

A) Always

Reason: Understanding others’ perspectives is vital for effective communication. “Most of the time” reflects consistent empathy while admitting occasional challenges.

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5
Q

How frequently do you feel comfortable expressing your opinions during a disagreement?

A) Always
B) Most of the time
C) Sometimes
D) Rarely
E) Never

A

B) Most of the time

Reason: Comfortably expressing opinions during disagreements shows confidence. “Most of the time” acknowledges occasional discomfort or hesitation, which is realistic

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