Conflict Management Flashcards
What does N.D.M stand for?
National Decision Model
N.D.M step 1?
Gather info and intelligence
N.D.M step 2?
Assess threat and risk. Develop working strategy
N.D.M step 3?
Consider powers and policy
N.D.M step 4?
Identify options and contingencies
N.D.M step 5?
Take action and review what happened
What are the 2 risk categories?
High risk and unknown risk
What four elements with an immediate danger and no escape defines jeopardy?
Means, Ability, Opportunity and Intent
What are the warning signs of a subject getting aggressive or irate? (considering an attack or making a show)
Direct eye contact Facial colour darkens Head back Stands tall Kicking the ground Large movements Increased breathing rate Stop/Start behaviour
What are the danger signs of a subject starting to lose control physically? (about to attack)
Fists clenching and unclenching Lips tight over teeth Head drops forward to protect throat Eyebrows drop to protect eyes Hands raised above waist Shoulders tense Stance change from square to sideways Breaks eye contact and looks for body targets
What are the Impact factors of a subjects threat?
Size, Age, Strength, Gender Drugs/Alcohol Ability Number (amount of subjects involved) intent and opportunity to do you harm weapons
What are the Environmental impact factors to watch out for?
Space Furniture proximity Domestic situation (easy access of weapons) Escape routes Weather conditions
What are the Levels of resistance?
Compliance Verbal or Gestures Passive Active Assaultive Serious/Aggravated
