Conflict Avoidance, Management & Dispute Resolution Procedures Flashcards

1
Q

What is ADR

A

Alternative dispute resolution

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2
Q

Pros and cons of ADR

A

Pros:
Cost-Effective
Time Savings: Disputes can often be resolved more quickly, reducing overall costs associated with prolonged litigation.
Faster Resolution: ADR processes can be scheduled more flexibly, allowing for quicker resolutions than court schedules.
Less Formality: The less formal nature of ADR can lead to faster decision-making.

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3
Q

What is Arbitration ?

A

Arbitration is a procedure in which a dispute is submitted, by agreement of the parties, to one or more arbitrators who make a binding decision on the dispute.

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4
Q

What is Mediation ?

A

A third party interventions which does not bind the parties to a descion but assist then in resolving disputes

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5
Q

How do you Avoid conflict in the work place ?

A

clear communication and keeping paper trail records t

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6
Q

What else does an Arbitrators do

A

Arbitrators have the power to award cost and cant be sued for negligence there are three possible grounds for an appeal jurisdiction, point of law or serious irregularity.

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7
Q
  • An Independent Expert determination
A

An independent expert witness is a professional who provides unbiased, objective opinions on a subject matter within their area of expertise. They are expected to be impartial and independent of the parties involved in a court proceeding. Their opinions are based on factual evidence and their professional expertise.
Can be sued for negligence

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8
Q

When is an independent expert witness used ?

A

Rent review disputes, service charge disputes

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9
Q

What is PACT ?

A

Professional Arbitration on Court terms

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10
Q

What does PACT consist of/ when is it used

A

is a dispute resolution process used in the UK to settle lease renewal terms for commercial properties under the Landlord and Tenant Act 1954. This process allows landlords and tenants to resolve disputes outside of court through arbitration or independent expert determination. P

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11
Q

When is arbitration used ?

A

Construction and Real Estate: Disputes over project delays, contract performance, lease terms, or costs in construction and real estate deals

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12
Q

What is mediation

A

promotes collaborative negotiation, allowing parties to reach a mutually agreeable solution without imposing a decision.

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13
Q

When is mediation used

A
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14
Q

What is the RICS ADR

A

The RICS Dispute Resolution Service (DRS)

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15
Q

What is The RICS Dispute Resolution Service (DRS)

A

a specialized service provided by the Royal Institution of Chartered Surveyors (RICS) to assist in resolving disputes in property, land, construction, and real estate sectors. DRS offers various alternative dispute resolution (ADR) methods, such as arbitration, mediation, adjudication, expert witness services, and independent expert determination.

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16
Q

what is an expert witness

A

An expert witness is a professional with specialized knowledge, skills, or experience in a particular field, who provides independent, impartial opinions in legal disputes. They are called upon to explain complex technical issues, provide evaluations, and offer informed judgments based on evidence.

In court or tribunal settings, an expert witness’s role is to assist the judge or jury by clarifying areas that require specialized expertise, such as property valuations, structural assessments, medical opinions, or financial audits.

17
Q

What is the duty of the expert witness ?

A

To the tribunal

18
Q

When would the surveyor accept the instruction ?

A

If they have the knowledge , experience and qualifications. Must be no conflicts

19
Q

Difference between independent expert witness and expert witness

A

independent expert = dispute resolver of decides dispute
Expert witness = present evidence to a dispute resolver