Conflict

Question 1

How to Handle Conflict in the Workplace

Answer 1

Talk with the other person. …
Focus on behavior and events, not on personalities.
Listen carefully. …
Identify points of agreement and disagreement.
Prioritize the areas of conflict. …
Develop a plan to work on each conflict. …
Follow through on your plan. …
Build on your success.

Question 2

Here are some of the most common signs of conflict in the workplace.

Answer 2

Decrease in Productivity.
Quality Issues.
High Turnover. The average turnover rate16%.
Excessive Absenteeism. …
Dysfunctional Meetings. …
Anxiety and Stress. …
Complaints.
Changes in Interactions with Others.

Question 3

How to answer: “Tell me about a time you had a conflict with your boss.”

Answer 3

Prepare for the question. Anticipate questions about conflict, and prepare your answer ahead of time. …
Be professional. Even when discussing disagreements, it’s important to stay professional. …
Give important context. …
Focus on the resolution.

Question 4

How to Deal With Conflict As a Supervisor

Answer 4

Make Your Expectations Clear. Establishing clear work environment expectations helps avoid conflicts.
Stay Calm At All Times. …
Encourage Documentation. …
Consider Weekly or Monthly Team Meetings.