Configuration and Setup (Obj. 5,6)

Question 1

Universal Containers uses Lightning Experience. The company has a Sales & Marketing email template folder, which contains the Sales and Marketing email template subfolders. Each of these subfolders stores email templates that were created by the Marketing Manager. If the Marketing department hires a new intern that needs to modify all the email templates in both subfolders, what’s the most efficient action that the Admin can take to share these templates with the intern? (1)

A.) Grant Edit access to the Sales & Marketing email template folder

B.) Grant manage access to the Sales & Marketing email template folder

C.) Grant Edit access to each email template in the Sales & Marketing subfolders

D.) Grant Edit access to the Sales & Marketing email template subfolders

Answer 1

A.) Grand Edit access to the Sales & Marketing email template folder

Question 2

An Admin wishes to delegate the responsibility of resetting passwords and creating new users to her assistant. The Admin does not wish to give her assistant full administrative rights. What is the most appropriate solution in this case? (1)

A. Open a case with Salesforce for this type of profile creation

B.) Create a custom profile and give administrator permission to it

C.) Assign the user to a delegated group that has selected user administration permission

D.) Create a custom profile and give only limited access to create users and reset passwords

Answer 2

C.) Assign the user to a delegated group that has selected user administration permission

Question 3

A user is assigned a profile that allows create, edit, and delete permission on Leads. The OWD for Leads has been set to private. A role hierarchy has been set up and the user has been assigned a role that has subordinate roles below it in the hierarchy. What will the user’s access be to leads owned by other users? (1)

A.) The profile setting will not override the sharing setting and the user will always only have read access to leads owned by other users.

B.) The user will have access to leads owned by other users granted via the role hierarchy

C.) The profile setting will override the sharing setting and the user will be able to edit leads owned by other users.

D.) The user will not be able to read, edit, or delete leads owned by other users.

Answer 3

B.) The user will have access to leads owned by other users granted via the role hierarchy.

Question 4

An Admin wants to give another user the ability to assign one type of permission set designated for certain roles. How can this be accomplished? (1)

A.) Make the user a delegated administrator and enable the delegated administrator to assign the designated permission set

B.) Change the user’s profile to system administrator so that they have the ability to assign permission sets

C.) Change the permission set settings on the object in question

D.) Create a new profile and assign permission sets to it.

Answer 4

A.) Make the user a delegated administrator and enable the delegated administrator to assign the designated permission set

Question 5

Cosmic Marketing Solutions is a marketing firm that uses a custom object called ‘Digital Marketing Contract’ to store customers’ contracts related to services like search engine optimization, newsletter campaigns, online promotion, etc. A custom profile called ‘Marketing Team’ has been created in Salesforce for users in the marketing team. The custom profile allows these users to view, edit, and create digital marketing contracts in Salesforce. However, only two senior marketing users should be able to delete the contracts. What should the company’s Salesforce Administrator do to meet this requirement? (1)

A.) Assign one of the standard profiles to the two senior users.

B.) Create a new custom profile by cloning a standard profile, and assign it to the two senior users.

C.) Create a new custom profile by cloning in the ‘Marketing Team’ profile, and assign it to the two senior users.

D.) Assign the ‘Marketing Team’ profile to the two senior users, and create a permission set to grant the ‘Delete’ permission

Answer 5

D.) Assign the ‘Marketing Team’ profile to the two senior users, and create a permission set to grant the ‘Delete’ persmission.

Question 6

Which of the following can profiles be used for? (3)

A.) Making certain fields of an object read only for users.

B.) Ensuring that a record type is available to users

C.) Allowing users to manually share the records of an object

D.) Controlling whether users assigned to a particular role can view certain records

E.) Controlling which Apex classes and Visualforce pages users can access

Answer 6

A.) Making certain fields of an object read only for users

B.) Ensuring that a record type is available to users

E.) Controlling which Apex classes and Visualforce pages users can access

Question 7

The users of an organization require edit access to all contacts associated with accounts they own. In many cases, some of the related contact records are owned by the account owner and some are owned by other users. Which OWD sharing setting can be used for the Contact object to meet this requirement? (1)

A.) Public Read Only

B.) Private

C.) Controlled by Parent

D.) Public Read/Write

Answer 7

C.) Controlled by Parent

Question 8

The Admin of Cosmic Service Solutions has set the OWD sharing setting of the Account object to ‘Private’. The company uses Enterprise Territory Management and has an active territory model with the following territories: Canada, Northeast, Southwest, and California. Account records owned by users who are assigned to the California territory need to be shared with all users in the Northeast territory. They should have ‘Read’ access to the account records. What solution should be used to accomplish this? (1)

A.) A permission set should be created to grant record access to users in the Northeast territory.

B.) The default access level of account records should be set in the ‘California’ territory.

C.) A sharing rule based on criteria should be created to share the account records.

D.) A sharing rule based on record ownership should be created to share the account records.

Answer 8

D.) A sharing rule based on record ownership should be created to share the account records

Question 9

The role of a sales manager of Cosmic Electronics was recently changed due to a transfer. She is now able to access an account record that is not owned by her. The Admin of the company would like to determine whether the role hierarchy is the reason for the record access. Which of the following can be used to quickly determine this? (1)

A.) Account Team related list

B.) Sharing Hierarchy button

C.) Apex sharing reason

D.) Sharing settings

Answer 9

B.) Sharing Hierarchy button

Question 10

Cosmic Smart Solutions has a group of support users who require access to Salesforce. All these users need access to Chatter features and activities. A few of these users also require the ability to view and edit cases and records of a custom object called ‘Product Issue’. None of the users should be able to view or edit the records of any other object. Which solution should be utilized to ensure that these users have the required permissions? (1)

A.) Assign the ‘Read Only’ profile to all the users and assign a permission set to the users who require additional access.

B.) Assign the ‘Standard Platform User’ profile to all the users and assign a permission set to the users who require additional access.

C.) Assign the ‘Minimum Access - Salesforce’ profile to all the users and assign a permission set to the users who require additional access.

D.) Assign the ‘Standard User’ profile to all the users and assign a permission set to the users who require additional access

Answer 10

C.) Assign the ‘Minimum Access - Salesforce’ profile to all the users and assign a permission set to the users who require additional access

Question 11

The Marketing Director of Cosmic Supermart would like all their Salesforce users to see only the campaign members whose lead or contact records they can access in Salesforce. What can a Salesforce Admin do to fulfill this requirement? (1)

A.) Use a criteria-based sharing rule defined on the Campaign Member object to grant access to campaign members.

B.) Use criteria-based sharing rule defined on the Campaign object to grant access to campaign members.

C.) Modify the OWD sharing default setting for the Campaign object

D.) Modify the OWD sharing default setting for the Campaign Member object

Answer 11

D.) Modify the OWD sharing default setting for the Campaign Member object

Question 12

The Admin needs to set up OWD settings for all the standard and custom objects. Which of the following is true regarding OWD settings? (1)

A.) ‘Public Read Only’ is only available for standard objects

B.) ‘Private’ setting is only available for custom objects

C.) ‘Controlled by Parent’ setting is only available for custom objects

D.) ‘Public Read/Write/Transfer’ setting is only available for Cases and Leads

Answer 12

D.) ‘Public Read/Write/Transfer’ setting is only available for Cases and Leads

Question 13

John needs a number of colleagues to have visibility and collaborate on a case related to an account he owns. what can John do to allow them to have access to the case record? (2)

A.) Set the OWD sharing default to ‘Public Read-Only’

B.) Use manual sharing to grant access to each user

C.) Create a sharing rule

D.) Add the users to the case team

Answer 13

B.) Use manual sharing to grant access to each user

D.) Add the users to the case team

Question 13

United Technologies often needs several sales reps working on the same opportunities and requests the administrator to reflect this in the Salesforce org. What is true regarding Opportunity Teams? (1)

A.) Opportunity Teams are enabled by default

B.) The owner of the opportunity or users above the owner in the role hierarchy can manage opportunity team members.

C.) Custom fields cannot be added to the Opportunity Team Member object

D.) Only administrators can define default opportunity teams

Answer 13

B.) The owner of the opportunity or users above the owner in the role hierarchy can manage opportunity team members

Question 14

The Account object has two record types named ‘Partner’ and ‘Customer’ assigned to a certain profile. A user with the said profile prefers the ‘Customer’ record type to be selected automatically when he clicks on the ‘New’ button on the account page when creating the account record. Which setting allows the default record type to be selected automatically when creating a new record for the object? (1)

A.) Default record type settings on the Account object

B.) Default record type settings in the user’s profile

C.) Record type preference in personal settings

D.) Default record type settings in a permission set

Answer 14

C.) Record type preference in personal settings

Question 15

Which of the following is true about sharing access to a file attached to a record? (1)

A.) Access can only be determined by the adminstrator

B.) Access can only be determined by the record owner

C.) Only view access can be granted

D.) Access can be determined by the sharing settings of the record

Answer 15

D.) Access can be determined by the sharing settings of the record

Question 16

Only users who have been assigned to the ‘Accounts Receivable’ profile should be able to view and access the ‘Credit Status’ field on the Account object via the detail page, reports, and the API. What is the best way for the Salesforce Administrator to accomplish this? (1)

A.) Set the Credit Status field to be not visible on the page layout for all profiles except Accounts Receivable.

B.) It is not possible to display a field for only one profile.

C.) Use field-level security to set the ‘Visible’ setting to not visible for all profiles except Accounts Receivable.

D.) Create two page layouts, one with the credit status field, the other without. Assign the first to the ‘Accounts Receivable’ profile and the second to the other profiles

Answer 16

C.) Use field-level security to set the ‘Visible’ setting to not visible for all profiles except Accounts Receivable

Question 17

The CTO of Global Media Corporation would like to refine its security policies. He wants all of the Salesforce users in his organization to change their passwords after 60 days. The password should have a minimum password length of 12 characters, and the maximum invalid login attempts should be 3. What should the Salesforce Administrator consider when configuring this? (2)

A.) ‘Password Policies’ can be maintained at the organization level

B.) A request to Salesforce is required to change the password policy

C.) ‘Password Policies’ settings can be maintained for each profile

D.) ‘Password Policies’ settings can be maintained on the user detail page

Answer 17

A.) ‘Password Policies’ can be maintained at the organization level

C.) ‘Password Policies’ settings can be maintained for each profile

Question 18

Which of the following can be stored and accessed in folders? (3)

A.) Email Templates

B.) Dashboards

C.) Entitlement Templates

D.) Reports

E.) Mail Merge Templates

Answer 18

A.) Email Templates

B.) Dashboards

D.) Reports

Question 19

An Account Executive is regularly working with a number of colleagues on opportunities. One of the colleagues should be able to view but not update the opportunities. What is the best way to give the other people he is working with the required access to the opportunities and track their role on the opportunity? (1)

A.) Use manual sharing to add the users to each opportunity

B.) Add the user to the role hierarchy below the account executive

C.) Create a sharing rule

D.) Create an Opportunity Team and set access for each user.

Answer 19

D.) Create an Opportunity Team and set access for each user

Question 20

Bob and Patrick are sales users and share the same custom sales profile. The sales profile allows create and edit of contacts but not delete. The sales manager would like Patrick to be able to create and edit contact records, however, Bob should also be able to delete contacts. How can the Salesforce Administrator configure this most efficiently? (1)

A.) Create a new custom profile for Bob

B.) Create a permission set and assign it to Bob

C.) Set up the role hierarchy to meet this requirement

D.) Two sales users cannot have different permissions on the Contact object

Answer 20

B.) Create a permission set and assign it to Bob

Question 21

All users in a Salesforce org have been assigned a profile that allows them to read, create, edit, and delete records of most of the standard objects. The Salesforce Administrator needs to provide access to a group of external users but would like to ensure that they have read-only access to all the major standard objects. What is the best way to accomplish this? (1)

A.) Clone the ‘Minimum Access’ standard profile, edit this new custom profile to add read-only access to the necessary objects, and assign it to the external users.

B.) Assign the ‘Minimum Access’ standard profile and create a permission set to remove delete permission on all the objects

C.) Clone the ‘Standard User’ profile to create a new custom profile that does not grant the delete permission and assign it to the external users

D.) Assign the ‘Standard User’ profile but deselect the ‘Delete All’ permission on the user records of external users

Answer 21

A.) Clone the ‘Minimum Access’ standard profile, edit this new custom profile to add read-only access to the necessary objects, and assign it to the external users

Question 22

SGS Global is a dynamic organization with more than 5000 users across the globe. Which best practices should the Admin of the organization follow in order to manage changes to permissions for different groups of users more effectively by reducing the overhead of customization? (2)

A.) The Admin should customize the standard profiles as they are provided by Salesforce

B.) The Admin should not create a custom profile every time a user requires additional access of permission.

C.) The Admin should use permission sets to extend permissions for individuals or small groups of users as required

D.) The Admin should always assign standard profiles to users and create permission sets as required

Answer 22

B.) The Admin should not create a custom profile every time a user requires additional access or permission.

C.) The Admin should use permission sets to extend permissions for individuals or small groups of users as required

Question 23

In a private sharing model, will a manager be able to edit account records owned by a user below them in the role hierarchy? (1)

A.) No, users in higher roles are only able to view records owned by users below them in the role hierarchy

B.) Yes, access is granted by default to users in a higher role for standard objects

C.) Only if a sharing rule has been created

D.) Only if ‘Grant Access Using Hierarchies’ setting is checked.

Answer 23

B.) Yes, access is granted by default to users in a higher role for standard objects

Question 24

If a user is assigned a profile that has read object access to accounts, what records will the user be able to see? (2)

A.) All account records

B.) Depends on the sharing model

C.) Depends on the user’s role

D.) Only records owned by the user

Answer 24

B.) Depends on the sharing model

C.) Depends on the user’s role

Question 25

The Admin has been asked by the CTO to list the types of record-level sharing available in Salesforce. Which of the following is related to record-level sharing? (3)

A.) Roles

B.) Permission Sets

C.) Organization-Wide Defaults

D.) Sharing Rules

E.) Profiles

Answer 25

A.) Roles

C.) Organization-Wide Defaults

D.) Sharing Rules

Question 26

The ‘Description’ field on the Account object should be read-only for users that are assigned to specific profiles. How can this be achieved? (2)

A.) Create and assign a permission set to the users’ profiles

B.) Set field-level security for the users’ profiles

C.) Modify the page layout assigned to the profiles of the users

D.) Assign the users to the minimum access profile

Answer 26

B.) Set field-level security for the users’ profiles

C.) Modify the page layout assigned to the profiles of the users

Question 27

All users have the Standard User profile assigned. The Admin would now like all users to be able to read, create, and edit contacts but only allow managers to delete contacts. What is the best way to handle this? (1)

A.) Create a new profile for managers and enable delete permission for contacts.

B.) Modify the standard profile to remove delete permission on contacts and create a new profile for managers with delete permission

C.) Clone the standard profile and assign it to all users. Remove delete permission on contacts in the cloned profile. Create a permission set that includes permission to delete contacts, and assign the permission set to managers

D.) Add ‘Delete All’ permission to the user records

Answer 27

C.) Clone the standard profile and assign it to all users. Remove delete permission on contacts in the cloned profile. Create a permission set that includes permission to delete contacts, and assign the permission set to managers.

Question 28

Harold is being moved from a service support role to a sales role in the same company. What changes would an Admin do to ensure Harold’s user account would have the necessary permissions and would be able to view the information required for his new role in his new department? (2)

A.) Use an old sales user record and replace the details with Harold’s information

B.) Change the profile in the User settings

C.) Create a new user record for Harold

D.) Change the role in the User settings

Answer 28

B.) Change the profile in the User settings

D.) Change the role in the User settings

Question 29

There is a request from the sales director to have certain records of the ‘Delivery’ custom object shared with four of the nine sales managers. Only records that have the ‘Pending’ value on the ‘Status’ field should be shared with these sales manager. The OWD default setting of the custom object is set to ‘Private’, and the ‘Grant Access Using Hierarchies’ checkbox is deselected. No other user in the organization should have access to these records if they do not already have access. How can this be achieved? (1)

A.) Create a sharing rule for the Delivery object to share the records with a ‘Pending’ status with a public group that contains the sales managers who should have access.

B.) Create a sharing rule for the Delivery object to share records with a ‘Pending’ status with the role associated with sales managers.

C.) Enable ‘Grant Access Using Hierarchies’ for the Delivery Object.

D.) Update the OWD setting of the Delivery object to ‘Public Read Only’.

Answer 29

A.) Create a sharing rule for the Delivery object to share the records with a ‘Pending’ status with a public group that contains the sales managers who should have access

Question 30

The Sales Team of J.W. Computing is comprised of the Sales Manager, Sales Team Leads, Sales Executives, and Sales Reps. All of them are assigned to the custom profile ‘Sales Team’. The Sales Manager requested that he should be able to see all the Account and Opportunity data of his team. The organization is using a private sharing model. How can the Admin. achieve this? (1)

A.) By assigning a permission set to ‘View All Team’s Data’

B.) By assigning ‘View All Data’ permission to the Sales Manager

C.) The Admin should open a new case with Salesforce support to achieve this

D.) By assigning a role to the Sales Manager that is higher in the role hierarchy than his team

Answer 30

D.) By assigning a role to the Sales Manager that is higher in the role hierarchy than his team

Question 31

In ABD corporation, different sales teams should not have access of visibility to Price Books of other teams when adding them to opportunities. How can this be configures? (1)

A.) Set the OWD sharing setting for Price Book to ‘Use’

B.) Price Book access is controlled by Product sharing settings

C.) Set the OWD sharing setting for Price Book to ‘No Access’ and add sharing to grant access to users that should have visibility to each Price Book

D.) Set the OWD sharing setting for Price Book to ‘Private’

Answer 31

C.) Set the OWD sharing setting for Price Book to ‘No Access’ and add sharing to grant access to users that should have visibility to each Price Book

Question 32

Charleston Small Business Products has recently expanded its business to include marketing and technology services. Consequently, the Admin must set up several new profiles to limit access to new objects created. Which object settings can be controlled from a Profile? (3)

A.) Object permissions but not field permissions

B.) Tab settings

C.) User licenses

D.) Record types and page layout assignments

E.) Object permissions and field permissions

Answer 32

B.) Tab settings

D.) Record types and page layout assignments

E.) Object permissions and field permissions

Question 33

If a Sales Manager wants to add a Powerpoint file to a new Content Library but not make it visible to other sales users until a later time, what should the Sales Manager do? (1)

A.) Add the file to a library, add the sales public group as members but don’t assign any permissions

B.) Disable the view permissions of the content object for the user’s profile

C.) Add the file to a library, add the sales public group as members, and set the date when the file should become visible

D.) Add the file to the library but not add any library members

Answer 33

D.) Add the file to the library but not add any library members

Question 34

Robin is an Admin. He has been asked to explain what can be controlled in profiles. Which of the following can be controlled through profiles? (3)

A.) License Type

B.) Roles

C.) Object Permissions

D.) Page Layouts

E.) Field Level Security

Answer 34

C.) Object Permissions

D.) Page Layouts

E.) Field Level Security

Question 35

A user has reported that they do not have visibility to the Contacts tab. What should the Admin. check first? (1)

A.) Account settings

B.) The user record

C.) The role assigned to the user

D.) The profile assigned to the user

Answer 35

D.) The profile assigned to the user

Question 36

The Sales manager asked the Admin how she can share dashboards and reports with particular users. What is true regarding the sharing of Reports and Dashboards? (1)

A.) The owner of the report or dashboard needs to manually add users to an access list to view a report or dashboard

B.) All users have access to reports and dashboards in all folders

C.) For a user to view a report or dashboard, the folder needs to be shared with the user

D.) For a user to view a report or dashboard, it needs to be shared with the user

Answer 36

C.) For a user to view a report or dashboard, the folder needs to be shared with the user

Question 37

Flex Corporation has offices in the US, Europe, and Asia. A Sales Director should have access to the German, French, and UK accounts which are all under the European region. The Global Sales Director should have access to the HQ, US, and Asia accounts but not the European accounts. How can this be set up? (2)

A.) Create the role hierarchy so the Global Sales Director role is not at the top of the hierarchy or above the Sales Director for Europe

B.) Create a sharing rule on Accounts

C.) Deselect ‘Grant Access Using Hierarchies’ option for the Account object in Sharing settings

D.) Ensure that the sharing setting of Accounts is set to ‘Private’

Answer 37

A.) Create the role hierarchy so the Global Sales Director role is not at the top of the hierarchy or above the Sales Director for Europe

D.) Ensure that the sharing setting of Accounts is set to ‘Private’

Question 38

What is true regarding using subfolders to organize reports and dashboards in Lightning Experience? (2)

A.) Sharing can be set at the subfolder level

B.) Subfolders can be created in the Public folder

C.) Subfolders can be deleted but not renamed

D.) Folder sharing is at the root level

E.) A hierarchy of subfolders can be created to represent a logical structure

Answer 38

D.) Folder sharing is at the root level

E.) A hierarchy of subfolders can be created to represent a logical structure

Question 39

An organization has a read-only opportunity sharing model. It also uses Enterprise Territory Management and has an active territory model with the following territories: Japan, US, France, and Argentina. The VP of Sales would like the reps in Japan and France to have read/write access to the opportunities owned by reps in the US. How can the Admin most efficiently configure the system to meet this requirement? (2)

A.) Ask US reps to manually share their opportunities with the reps in Japan and France

B.) Create two sharing rules based on users assigned to territories

C.) Create a sharing rule that shares the opportunities owned by US reps with a public group consisting of members in the Japan and France territories

D.) Change the OWD setting of opportunities to ‘Public Read/Write’

Answer 39

C.) Create a sharing rule that shares the opportunities owned by US reps with a public group consisting of members in the Japan and France territories

Question 40

In a Salesforce org used by Cosmic Solutions, only the activity owner or users above the owner in the role hierarchy should be able to edit and delete the activity. However, those who are able to view the parent record related to the activity should be able to view and report on the activity. Which OWD sharing setting should be used for the ‘Activity’ object for this requirement? (1)

A.) Public Read Only

B.) Full Access

C.) Private

D.) View Only

Answer 40

C.) Private

Question 41

Cosmic Enterprises has launched a new product, and the Admin of the company needs to ensure that the after-sales support for this new product follows a specific life-cycle and can be managed efficiently. How can he ensure that cases that are opened for the new product are only visible and routed to a certain group of support engineers? (1)

A.) Use a new page layout only

B.) Use a new record type, page layout, and queue

C.) Use a new support process, record type, page layout, and queue

D.) Use a new support process, record type, and page layout

Answer 41

C.) Use a new support process, record type, page layout, and queue

Question 42

Cosmic Solutions has developed a new recruitment application in Salesforce for supporting their global recruitment team. The Admin wants to give access to this new application to several users from the HR and recruitment teams who have not used Salesforce before and do not need access to any other apps or functionality in Salesforce. What is the best option? (1)

A.) Assign an existing profile to the users and add permission that allow the users to access the app

B.) Create a new profile by cloning an existing profile and modify it to only include permissions to the app

C.) Clone the ‘Marketing User’ profile and assign it to the users.

D.) Modify an existing profile and modify it to only include permissions to the app

Answer 42

B.) Create a new profile by cloning an existing profile and modify it to only include permissions to the app

Question 43

The sales team of Cosmic Logistics uses Sales Cloud to manage team activities and support the operations of the global HR department. A custom HR application has been created in Salesforce. The CTO of the company does not want the sales team to access the HR application and the tabs created for the HR application. Which security control measures should the Admin use for the requirement? (2)

A.) The sharing settings for the objects in the HR application should be set to ‘Private’ for the sales team profile.

B.) The ‘Visible’ checkbox should be unchecked for the HR application in the sales team profile

C.) The sales team profile should not have object-level and field-level access for the objects in the HR application

D.) The HR application should be set to ‘Hidden’ for the sales team profile

Answer 43

B.) The ‘Visible’ checkbox should be unchecked for the HR application in the sales team profile

C.) The sales team profile should not have object-level and field-level access for the objects in the HR application

Question 44

Sia is helping Jobelle with a particular opportunity. She needs to view and update the details of the opportunity record, the account record it’s related to, and the account contacts. The sharing setting on accounts and opportunities is set to private. How should the Admin meet this requirement? (1)

A.) Create a sharing rule to give access to Sia

B.) Ask Jobelle to add Sia to the opportunity team

C.) Ask Jobelle to add Sia to the account team

D.) Add Sia to the role hierarchy above Jobelle to give her visibility

Answer 44

C.) Ask Jobelle to add Sia to the account team

Question 45

Global Containers has created a Performance Review App and would like to ensure that only the manager of a staff member and managers further up the chain in the same department have visibility to the review of a staff member. The role hierarchy does not follow the organization structure. How can this be configured? (3)

A.) Ensure that the ‘Manager Groups’ setting is selected on the Sharing Settings page

B.) Ensure that the ‘Grant Access Using Hierarchies’ Checkbox is deselected

C.) Ensure that the role hierarchy reflects the reporting hierarchy

D.) Ensure that the ‘Grant Access Using Hierarchies’ Checkbox is selected

E.) Create a sharing rule to share Performance Reviews with the user’s manager group

Answer 45

A.) Ensure that the ‘Manager Groups’ setting is selected on the Sharing Settings page

B.) Ensure that the ‘Grant Access Using Hierarchies’ Checkbox is deselected

E.) Create a sharing rule to share Performance Reviews with the user’s manager group

Question 46

In a private sharing model, how can users at the same level of the role hierarchy have access to each other’s data? (1)

A.) Users at the same level in the role hierarchy will have access to other users data at the same level by default

B.) Sharing rules can be added to grant access

C.) Permission sets can be added to allow access

D.) A sharing group can be set up to grant access

Answer 46

B.) Sharing rules can be added to grant access

Question 47

An Admin can define a sharing rule to share records with a public group. Which of the following can be included in a public group? (3)

A.) Users assigned to specific territories

B.) Profiles

C.) Other public groups

D.) Roles

E.) Permission Sets

Answer 47

A.) Users assigned to specific territories

C.) Other public groups

D.) Roles

Question 48

Cosmic Consulting uses the Project custom object to store Sales and Service project records. Service projects, distinguished by a ticked “Service/Support” checkbox, must be accessible to Support Agents. Sales project records contain sensitive data and should not be accessed by Support agents. Which data security feature can best achieve this requirement? (1)

A.) Restriction Rules

B.) Public Groups

C.) Permission Set

D.) Sharing Rules

Answer 48

A.) Restriction Rules

Question 49

An Account Executive is regularly working with a number of colleagues on opportunities. One of the colleagues should be able to view but not update the opportunities. What is the best way to give the other people he is working with the required access to the opportunities and track their role on the opportunity? (1)

A.) Use manual sharing to add the users to each opportunity

B.) Add the user to the role hierarchy below the account executive

C.) Create on Opportunity Team and set access for each user

D.) Create a sharing rule

Answer 49

C.) Create an Opportunity Team and set access for each user