Conduct Elicitation (4) 20% Flashcards

1
Q

What is the purpose of the conduct elicitation process?

A

To draw out, explore and identify info relevant to the change

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2
Q

What are the 3 common types of elicitation?

A

Collaborative
Research
Experiments

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3
Q

Do stakeholders contribute in the research process?

A

They may

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4
Q

What is the input to the elicitation process?

A

Elicitation activity plan

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5
Q

Which task uses the output of the conducted elicitation?

A

Confirm elicitation results

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6
Q

What are the Guidelines and tools used in the conduct Elicitation process?

A

Business Analysis approach
Existing business Analysis information
Stakeholder engagement approach
Supporting materials

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7
Q

What are the elements in the conduct Elicitation process?

A

Guide Elicitation activity

Capture elicitation outcomes

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8
Q

What does the BA consider during the guide Elicitation activity?

A

Goals and agenda
Scope of the change
What forms of output the activity will generate
How the output integrates into what is already known
Who provides the information
Who will use the information
How the information will be used

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9
Q

What techniques are used in the conduct Elicitation process?

A
Benchmarking and market analysis
Brainstorming, focus groups
Business rules Analysis, interviews
Collaborative games, observation
Concept modelling, prototyping
Data mining, interface Analysis
Data modeling, mind mapping
Document Analysis, work shops
Survey and questionnaire
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10
Q

Who are the stakeholders in the elicitation conduct Elicitation process

A

Customers, domain subject matter experts, end user, implementation subject matter expert, sponsor, any other stakeholder

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11
Q

What is the purpose of the confirm elicitation results process?

A

To check the information gathered during the elicitation session for accuracy and consistency with other information.

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12
Q

What are the elements of the confirm elicitation results process?

A

Compare elicitation results against source information

Compare elicitation results against other Elicitation results

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13
Q

What are the Guidelines and tools used in the confirm elicitation results process?

A

Elicitation activity plan

Existing BA information

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14
Q

What are the techniques used in the confirm elicitation results process?

A

Document Analysis
Interviews
Reviews
Workshops

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15
Q

The stakeholders in the confirm elicitation results process are?

A

Domain subject matter experts

Any stakeholder

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16
Q

What is the purpose of the communicate BA information process?

A

To ensure stakeholders have a shared understanding of ba information

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17
Q

What are the inputs to the communicate business Analysis information process?

A

Ba information

Stakeholder engagement approach

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18
Q

What guidelines and tools are used in the communicate ba information process?

A

Ba approach

Information management approach

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19
Q

What are the elements of the communicate business Analysis information?

A

Determine objectives and format of communication

Communicate business Analysis package

20
Q

Who are the stakeholders in the communicate ba information process?

A

End users, customers, domain subject matter expert, tester, any stakeholder

21
Q

When is BA information considered communicated?

A

When the target stakeholder understands it’s contents and implications

22
Q

What is the purpose of the manage stakeholders collaboration process?

A

To encourage stakeholders to work towards a common goal

23
Q

What are the inputs to the manage stakeholder collaboration process?

A

Stakeholder engagement approach

BA performance assessment

24
Q

What is the output of the stakeholder collaboration process?

A

Stakeholder engagement

25
Q

What are the Guidelines and tools used in the stakeholder collaboration process?

A

Ba approach

Business objectives

Future state description

Recommended actions

Risk Analysis results

26
Q

What are the elements of the stakeholder collaboration process?

A

Gain agreement and commitment
Monitor stakeholder engagement
Collaboration

27
Q

What are the techniques used in the stakeholder collaboration process?

A

Collaborative games, lessons learned, risk Analysis, and management, stakeholder list, map or personas

28
Q

True or false

Elicitation is the same as requirements gathering

A

True

29
Q

Which of these statements reqarding elicitation and collobration is TRUE ?

Elicitation does not depend on the skill of the BA
Elicitation is about uncovering real business needs
Elicitation is a one time activity
Elicitation is about conducting requirements worshops

A

Elicitation is about uncovering real business needs

30
Q

Which of these is NOT a primary consideration for the business analyst when preparing the scope of elicitation?

The expected output from the elicitation efforts .
The kind of requirements management tools used
The corporte culture and business environment
The scope of the solution

A

The kind of requirements management tools used

31
Q

Which of these is NOT a type of elicitation effort ?

Feasablity studies

Collobrative

Research studies

Experiments

A

Feasablity studies

32
Q

What is the core purpose of the task confirm elicitation results ?

Confirm if the stakeholders are asking for real business needs and not percieved ones

Confirm if all the logistics and resourses are available for conducting the requirements elicitation efforts

Confirm if the right techniques are used for elicitation

Check to see if the collected ( elicited ) information is accurate

A

Check to see if the collected ( elicited ) information is accurate

33
Q

Which of these is an INPUT for the Task confirm elicitation results ?

Elicitation results ( Confirmed)

Elicitation results ( stated)

Elicitation activity schedule

Elicitation results ( unconfirmed)

A

Elicitation results ( unconfirmed)

34
Q

Which of these is a /are a guideline for the task confirm elicitation results ?

Elicitation results ( unconfirmed)

Business plan

Existing business analysis information

Elicitation results ( confirmed)

A

Existing business analysis information

35
Q

Which of these is a techniques for confirming elicitation results ?

Mindmapping and KPI

Domain analysis and Use case modeling

Document analysis and Interviews

BCG Matrix and BSC strategy maps

A

Document analysis and Interviews

36
Q

What is the result of the task confirm elicitation results?

Elicitation unconfirmed

Elicitation results stated

Elicitation results confirmed

Elicitation schedule

A

Elicitation results confirmed

37
Q

What is the core purpose of communicate BA Information ?

Ensure stakeholders have a shared understanding of BA information

Ensure the correct requirements standards are used

Ensure the right elicitation technique is selected

Ensure the correct BRD template is required.

A

Ensure stakeholders have a shared understanding of BA information

38
Q

Which of these statements is TRUE regarding communicate BA information ?

The BA need not act on any disagreements , that is done by the sponsor

The BA communication is bi directional and iterative.

The BA information need to be uniform in style ,tone and language and audience .

It is just about pushing information to stakeholders

A

The BA communication is bi directional and iterative.

39
Q

Which of these is a technique used in the task communicate BA information ?

Interviews

Mind mapping

Process analysis

Focus groups

A

Interviews

40
Q

Which of these is the key role that the BA has to play when communicate BA package ?

The stakeholders understand what features are part of the releases.

The stakeholders understand the budget constrains.

The stakeholders are confident that the scope of the project will be meet.

Stakeholders gets opportunity to review, question and raise concerns with the BA.

A

Stakeholders gets opportunity to review, question and raise concerns with the BA.

41
Q

Which of this is a guidline or tool in the task communicate BA information ?

Elicitation plan activity.

BA information ( Communicated )

Communicate BA package

Information management approach

A

Information management approach

42
Q

What are the steps in the elicitation and collaboration knowledge area?

A
1-Prepare for Elicitation
2-Conduct elicitation
3- Confirm elicitation results
4-Communicate business Analysis information
5-Manage stakeholder collaboration
43
Q

Prepare for Elicitation:

A

involves ensuring that the stakeholders have the information they need to provide and that they understand the nature of the activities they are going to perform.

It also sets a shared set of expectations regarding the outcomes of the activity.

Preparation may also involve identifying research sources or preparing to conduct an experiment to see if a process change actually results in an improvement.

44
Q

Conduct Elicitation:

A

describes the work performed to understand stakeholder needs and identify potential solutions that may meet those needs.

This may involve direct interaction with stakeholders, doing research, or running experiments.

45
Q

Confirm Elicitation Results:

A

involves ensuring that stakeholders have a shared understanding of the outcomes of elicitation, that elicited information is recorded appropriately, and that the business analyst has the information sought from an elicitation activity.

This task also involves comparing the information received with other information to look for inconsistencies or gaps.

46
Q

Communicate Business Analysis Information:

A

provides stakeholders with the information they need, at the time they need it.

The information is presented in a useful form, using the right terminology and concepts.

47
Q

Manage Stakeholder Collaboration:

A

describes working with stakeholders to engage them in the overall business analysis process and to ensure that the business analyst can deliver the outcomes needed.