Conduct Elicitation (4) 20% Flashcards
What is the purpose of the conduct elicitation process?
To draw out, explore and identify info relevant to the change
What are the 3 common types of elicitation?
Collaborative
Research
Experiments
Do stakeholders contribute in the research process?
They may
What is the input to the elicitation process?
Elicitation activity plan
Which task uses the output of the conducted elicitation?
Confirm elicitation results
What are the Guidelines and tools used in the conduct Elicitation process?
Business Analysis approach
Existing business Analysis information
Stakeholder engagement approach
Supporting materials
What are the elements in the conduct Elicitation process?
Guide Elicitation activity
Capture elicitation outcomes
What does the BA consider during the guide Elicitation activity?
Goals and agenda
Scope of the change
What forms of output the activity will generate
How the output integrates into what is already known
Who provides the information
Who will use the information
How the information will be used
What techniques are used in the conduct Elicitation process?
Benchmarking and market analysis Brainstorming, focus groups Business rules Analysis, interviews Collaborative games, observation Concept modelling, prototyping Data mining, interface Analysis Data modeling, mind mapping Document Analysis, work shops Survey and questionnaire
Who are the stakeholders in the elicitation conduct Elicitation process
Customers, domain subject matter experts, end user, implementation subject matter expert, sponsor, any other stakeholder
What is the purpose of the confirm elicitation results process?
To check the information gathered during the elicitation session for accuracy and consistency with other information.
What are the elements of the confirm elicitation results process?
Compare elicitation results against source information
Compare elicitation results against other Elicitation results
What are the Guidelines and tools used in the confirm elicitation results process?
Elicitation activity plan
Existing BA information
What are the techniques used in the confirm elicitation results process?
Document Analysis
Interviews
Reviews
Workshops
The stakeholders in the confirm elicitation results process are?
Domain subject matter experts
Any stakeholder
What is the purpose of the communicate BA information process?
To ensure stakeholders have a shared understanding of ba information
What are the inputs to the communicate business Analysis information process?
Ba information
Stakeholder engagement approach
What guidelines and tools are used in the communicate ba information process?
Ba approach
Information management approach
What are the elements of the communicate business Analysis information?
Determine objectives and format of communication
Communicate business Analysis package
Who are the stakeholders in the communicate ba information process?
End users, customers, domain subject matter expert, tester, any stakeholder
When is BA information considered communicated?
When the target stakeholder understands it’s contents and implications
What is the purpose of the manage stakeholders collaboration process?
To encourage stakeholders to work towards a common goal
What are the inputs to the manage stakeholder collaboration process?
Stakeholder engagement approach
BA performance assessment
What is the output of the stakeholder collaboration process?
Stakeholder engagement
What are the Guidelines and tools used in the stakeholder collaboration process?
Ba approach
Business objectives
Future state description
Recommended actions
Risk Analysis results
What are the elements of the stakeholder collaboration process?
Gain agreement and commitment
Monitor stakeholder engagement
Collaboration
What are the techniques used in the stakeholder collaboration process?
Collaborative games, lessons learned, risk Analysis, and management, stakeholder list, map or personas
True or false
Elicitation is the same as requirements gathering
True
Which of these statements reqarding elicitation and collobration is TRUE ?
Elicitation does not depend on the skill of the BA
Elicitation is about uncovering real business needs
Elicitation is a one time activity
Elicitation is about conducting requirements worshops
Elicitation is about uncovering real business needs
Which of these is NOT a primary consideration for the business analyst when preparing the scope of elicitation?
The expected output from the elicitation efforts .
The kind of requirements management tools used
The corporte culture and business environment
The scope of the solution
The kind of requirements management tools used
Which of these is NOT a type of elicitation effort ?
Feasablity studies
Collobrative
Research studies
Experiments
Feasablity studies
What is the core purpose of the task confirm elicitation results ?
Confirm if the stakeholders are asking for real business needs and not percieved ones
Confirm if all the logistics and resourses are available for conducting the requirements elicitation efforts
Confirm if the right techniques are used for elicitation
Check to see if the collected ( elicited ) information is accurate
Check to see if the collected ( elicited ) information is accurate
Which of these is an INPUT for the Task confirm elicitation results ?
Elicitation results ( Confirmed)
Elicitation results ( stated)
Elicitation activity schedule
Elicitation results ( unconfirmed)
Elicitation results ( unconfirmed)
Which of these is a /are a guideline for the task confirm elicitation results ?
Elicitation results ( unconfirmed)
Business plan
Existing business analysis information
Elicitation results ( confirmed)
Existing business analysis information
Which of these is a techniques for confirming elicitation results ?
Mindmapping and KPI
Domain analysis and Use case modeling
Document analysis and Interviews
BCG Matrix and BSC strategy maps
Document analysis and Interviews
What is the result of the task confirm elicitation results?
Elicitation unconfirmed
Elicitation results stated
Elicitation results confirmed
Elicitation schedule
Elicitation results confirmed
What is the core purpose of communicate BA Information ?
Ensure stakeholders have a shared understanding of BA information
Ensure the correct requirements standards are used
Ensure the right elicitation technique is selected
Ensure the correct BRD template is required.
Ensure stakeholders have a shared understanding of BA information
Which of these statements is TRUE regarding communicate BA information ?
The BA need not act on any disagreements , that is done by the sponsor
The BA communication is bi directional and iterative.
The BA information need to be uniform in style ,tone and language and audience .
It is just about pushing information to stakeholders
The BA communication is bi directional and iterative.
Which of these is a technique used in the task communicate BA information ?
Interviews
Mind mapping
Process analysis
Focus groups
Interviews
Which of these is the key role that the BA has to play when communicate BA package ?
The stakeholders understand what features are part of the releases.
The stakeholders understand the budget constrains.
The stakeholders are confident that the scope of the project will be meet.
Stakeholders gets opportunity to review, question and raise concerns with the BA.
Stakeholders gets opportunity to review, question and raise concerns with the BA.
Which of this is a guidline or tool in the task communicate BA information ?
Elicitation plan activity.
BA information ( Communicated )
Communicate BA package
Information management approach
Information management approach
What are the steps in the elicitation and collaboration knowledge area?
1-Prepare for Elicitation 2-Conduct elicitation 3- Confirm elicitation results 4-Communicate business Analysis information 5-Manage stakeholder collaboration
Prepare for Elicitation:
involves ensuring that the stakeholders have the information they need to provide and that they understand the nature of the activities they are going to perform.
It also sets a shared set of expectations regarding the outcomes of the activity.
Preparation may also involve identifying research sources or preparing to conduct an experiment to see if a process change actually results in an improvement.
Conduct Elicitation:
describes the work performed to understand stakeholder needs and identify potential solutions that may meet those needs.
This may involve direct interaction with stakeholders, doing research, or running experiments.
Confirm Elicitation Results:
involves ensuring that stakeholders have a shared understanding of the outcomes of elicitation, that elicited information is recorded appropriately, and that the business analyst has the information sought from an elicitation activity.
This task also involves comparing the information received with other information to look for inconsistencies or gaps.
Communicate Business Analysis Information:
provides stakeholders with the information they need, at the time they need it.
The information is presented in a useful form, using the right terminology and concepts.
Manage Stakeholder Collaboration:
describes working with stakeholders to engage them in the overall business analysis process and to ensure that the business analyst can deliver the outcomes needed.
