Coms Exam Flashcards
Définition of Communication
The Process of sending and receiving a message
Levels of Communication
Intrapersonal
Interpersonal
Small Group Communication
Public Communication
Mass Communication
Types of Communication
Verbal
Nonverbal
Visual
Written
Barriers to Communication
Environmental
Social
Social
Cultural
Social Penetration Levels and Meanings
Superficial
Intimate
Personal
Core
Johari’s Window Quadrants and Meanings
Open self
Blind self
Hidden Self
Unknown Self
5 Communication Tips
Learn to Listen
Know your audience
Organize and structure your message
Pay attention to your Nonverbal Skills
Communicating is Connecting
Difference between Hearing and Listening
Hearing is a sensory experience
Listening is a voluntary experience
Message Structure
Purpose
Format
Audience
Takeaways
Nonverbal Structure
(3 EX)
Maintain eye contact
Practice good posture
Smile when appropriate
Avoid unnecessary
Keep an open stance
Avoid crossing arms
Nod to show interest
Communication =
Communication = The Foundation of everything
What are the four personality colors
Gold, Green, Orange, Blue.
