Computer System Servicing Flashcards

1
Q

The act of supporting and maintaining a computer system

A

Computer system servicing

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2
Q

They perform repairs, diagnosic testing and communicate with the users to maintain desktop and laptop computers

A

Computer system specialists

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3
Q

A form of payment from an employer to employee, which may specify in an employment contract

A

Salary

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4
Q

Typically paid on a daily or weekly basis by an employer to an employee

A

Wage

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5
Q

Sets up equipment for employee use, performs or ensures proper installation of cable, operating systems and appropriate software

A

Computer hardware specialist

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6
Q

Takes manufacturing computer hardware and software, then performs the necessary steps to diagnose and ensures the system is returned to a usable state

A

Computer repairman

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7
Q

Installs, maintains and repairs computer systems and equipment

A

Computer technician

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8
Q

Monitors and maintains the computer systems and networks of an organization

A

IT technical support officer

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9
Q

Answers questions from computer users and solves problems with the installation or operation of software

A

Technical support representative

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10
Q

An individual hired by an employer to do a specific job. They usually work at least 8 hours a day and 5 times a week

A

Full-time employee

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11
Q

An individual who works for himself instead of working for an employer that pays a salary or wage

A

Freelancer

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12
Q

It is needed since there are basic programming concepts include in computer hardware servicing

A

Basic mathematical skills

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13
Q

About having a basic knowledge of computer use and being able to understand application software and systems

A

Computer literacy

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14
Q

The ability to identify problems and review related information to develop and evaluate options and implement solutions

A

Logical skill

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15
Q

Refers to the ability to notice and identify even the most minute problems in a system, process or equipment

A

Observation skill

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16
Q

It is important during practicum exercise because technicians will not always be able to identify and fix the problem right away, so they have to extend it and continue working

A

Patience

17
Q

Refers to a the knowledge and ability to learn, operate and control properly and safely an extensive range of equipment, tools and systems used in the IT industry

A

Strong technical skill

18
Q

Used to described the surrounding conditions which an employee operates. It can be composed of physical conditions, such as personal computers

A

Work environment

19
Q

The core of paid work and employment relationships. It covers a broad range of topics and issues, from working time to compensation, as well ad the physical conditions and mental demands that exist in the workplace

A

Working conditions