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Module 3 > Computer & Internet Technologies > Flashcards

Computer & Internet Technologies Flashcards

1
Q

Chromebook

A 
Originally developed by Google 
Runs on android operating system
Information stored in the cloud
Cannot cannot run full versions of Microsoft products
Only online versions
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2
Q

Apple Mac devices

A

Uses the MAC operating system commonly known as IOS or macOS
Has built-in communication and productivity software applications
Runs the Microsoft office suite products except Access
Can flips back-and-forth from IOS to a Windows setup

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3
Q

PCs

A

Use the windows operating system
Most common laptops found
Run on Windows 10 operating system
Runs software such as OneDrive, Azure, Teams, Office 365
Hundreds of 3rd party apps made for the windows environment

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4
Q

Digital literacy

A

Technology raises the bar for expectations and efficiencies
Professionals must possess the skills necessary to use these tools
Must understand and adhere to cybersecurity protocols
Mandates new skill set for almost every office task
Must be aware of the rules and strategies of social media
Need to know best practices for videoconferencing and social media outreach
Must become familiar with security and privacy issues
Must keep up with constantly changing threats and evolving solutions

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5
Q

What does the Smart Office do

A

The Smart Office restructures the workplace so employees not only can work better and faster, but also can manage the physical space to make it more efficient and cost effective
Provides the tools to manage communications, control the workspace, and automate routine tasks using artificial intelligence
Remote workers are often happier, feel more valued, and are more productive

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6
Q

What is video conferencing

A

Meeting face-to-face in real time

It’s the most substantial change to personal interaction

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7
Q

What is cloud computing

A

Easy way to store and share information within the modern office
A virtual network that allows users to share documents and resources across the globe
Anyone can have access

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8
Q

What is Microsoft teams

A

A workspace for real time collaboration and communication, meetings, and file and application sharing in an environment accessible to everyone

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9
Q

What is desk hoteling

A

Hoteling is a reservation based unassigned seating process where remote employees reserve desk time when need to work in the office
An alternative to traditional method of permanently assigned seating

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10
Q

What is floating

A

An office employee reserves space and resources depending on their task or project

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11
Q

What can Smart Office technology do

A

It can schedule and control the use of conference rooms, temperature and lighting, audio/visual resources, and even the office coffee machine

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12
Q

What is artificial intelligence

A

Enables machines to mimic or perform functions commonly associated with people

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13
Q

What are examples of artificial intelligence

A

Amazon’s Alexa

Apple’s Siri

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14
Q

What does the Smart Office enable

A

It enables you to manage more effective meetings, help employees quickly and easily find appropriate workspaces, and monitor space occupancy at a glance

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15
Q

Video conference best practices

A

There are best practices for prior to the event, during the conference, and follow up after the event

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16
Q

What are several video conference platforms

A 
Zoom
Go-to-meeting
Cisco WebEx
EzTalks
StarLeaf
Blue Jeans
Microsoft teams
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17
Q

What are some Tech gadgets for your office

A 
Docking station
Dual monitors
Standing desktop converter
Headsets or earbuds
Light ring
Cell phone sanitizer
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18
Q

What are some good smartphone applications to have

A

Microsoft Office Lens
MS Office
Google Lens
Adobe PDF

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19
Q

Data storage options

A

Hard drive
Solid-state drive (SSD)
Flash drive
Cloud storage

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20
Q

What is a hard drive

A

A storage device containing a magnetic disk
Stores information as magnetized particles in a unit of measurement called terabyte
Offers quick access and large storage
Is the primary local storage for PC or Mac
Are fragile and easily damaged, resulting in total data loss

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21
Q

What is a solid state drive

A

More durable preferred storage choice, especially for mobile devices such as tablets.
Uses flash memory chips.

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22
Q

What is a Flash drive

A

A portable storage device, plugs into a USB port

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23
Q

What is cloud storage

A

Uses the Internet to store data on remote servers

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24
Q

What are some cloud storage options

A

Google Drive
Microsoft OneDrive/Share Point/Azure
Apple iCloud
Dropbox

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25
Disadvantages of cloud storage
Losing Internet connection will prevent you from accessing your data Using any 3rd party storage provider brings privacy and security considerations
26
What is the Internet of things (IoT)
Buzzword in business used to describe the network of physical objects or things that are embedded with sensors and software for the purpose of connecting with other devices over the Internet
27
Some benefits of Internet of things
Enables energy savings Increased workplace safety Can utilize digital signs to disseminate informatoin company wide Trello boards offer customer reviews Virtual backgrounds Surface Hub Interactive whiteboard meetings platform
28
Internet of robotic things (IoRT)
IOT devices are usually designed to handle specific tasks Robot devices are able to react to unexpected conditions IoT and robotics combined can can do many different things
29
What is hyper-automation
Using technology to automate tasks that once required humans | Requires a combination of tools
30
What is XR (extended reality)
Refers to all real and virtual environments generated by computer graphics and wearables Creates a realistic three dimensional environment that you can perceive as real and even interact with in realistic ways It's the umbrella category that covers all the various forms of computer altered reality
31
What are the three types of XR
``` Augmented reality (AR) Mixed reality (MR) Virtual reality (VR) ```
32
What is one of the most important uses of XR
Training
33
What is an operating system (OS)
The operating system provides instructions to the computer, enabling basic operations. It also has a graphical user interface (GUI)
34
What is a graphical user interface (GUI)
A way for you to select icons, buttons, or objects with a pointing device or your fingers.
35
What are the 3 most common operating systems
Microsoft Windows (10) Apple IOS Android
36
What useful tools does Microsoft windows offer
Snip & Sketch Steps Recorder Timeline
37
What other tools does Microsoft windows offer
Touchscreen Drawing pen Speech-to-text dictation Better option for syncing to 3D and virtual reality software
38
What tools does the macOS offer
Video editor Preview utility Streaming music service
39
What other items is macos known for
Can run both IOS and windows programs Has stronger integration between desktop and mobile devices Experiences fewer issues with 3rd party programs crashing the system
40
What 2 operating systems work together
Chrome and Android
41
Where is Chrome OS used
Chromebook laptop
42
Where does Android have a significant presence
Tablet and smartphone markets
43
Who developed Chrome and android operating systems
Google
44
Definition of software programs
Software programs are a set of instructions that tell the computer what to do, how to do it, and where to send the output or results
45
What are the 2 types of software systems
System software | Applications software
46
What is the system software control
Controls the computer and peripherals, such as the keyboard and mouse
47
What do applications software do
Perform specific tasks
48
What does productivity software do
Help you be more productive by automating common or repetitive tasks
49
What are some examples of productivity
Microsoft Outlook Sales Force Adobe Photoshop Quickbooks
50
What is an example of a packaged productivity software
Microsoft office
51
What are mobile applications
Types of application software developed to run on specific mobile platforms
52
Mobile applications
Are unique to their operating system
53
Examples of packaged software
Microsoft Word | Adobe Photoshop
54
What is custom software
Another type of application software that is custom developed to meet the specific set of needs of an organization or business
55
Common examples of custom software
Billing or inventory management packages
56
What are Web based applications
Applications or programs you access on the Internet without installing on your device
57
Examples of Web-based applications (web apps)
``` Amazon Facebook Zoom Teams Gmail ```
58
How are Web apps different than Web pages
Apps enable you to do something, while Web pages simply access information
59
What is the Software as a Service (SaaS) model
Allows you to pay a monthly subscription fee instead of purchasing an entire product and then downloading it all at once
60
What is intellectual property
Legal term for ownership of intangible assets, such as ideas, art, music, and software
61
What is copyrighted software
Software that belongs to the author or publisher; you are free to use it, but not to copy, change, or distribute it
62
How do software publishers protect their products
Use a variety of authentication measures Digital watermarks Copyright protection features
63
What is malware
Malicious software
64
What does malware do
Programs intentionally designed to damage your computer or network by deleting or altering files, erasing hard drives, or simply slowing down the system
65
What are some types of malware
Virus Trojan Horse Adware Ransomware
66
What is a virus
Small program that installs on your computer and alters its operations without your knowledge; can replicate and distribute itself to other computers
67
What is a Trojan Horse
Program disguised as a useful utility program but actually causes a variety of problems, including stealing information
68
What is adware
Malware that clutters your screen with unwanted advertisements, banners, or pop-up windows
69
What is ransomware
One of the most malicious forms of malware: it's designed to block access to a computer system until a sum of money is paid
70
What is cryptic extortion
Another name for ransomware
71
What does antivirus software do
It finds and removes a variety of viruses from your computer while also scanning incoming and outgoing email messages for potential threats
72
What should a comprehensive security software suite include
Anti-spyware programs that prevent spyware from installing Anti-spam software that blocks spam or junk mail Firewall software that creates a personal security zone around the computer
73
What is a subscription model
It's the new, popular pricing model to obtain software. It's cloud-based product suites offered through a subscription at a low monthly fee.
74
Examples of software suites
Microsoft 365 Google Workspace Adobe Creative Cloud
75
Examples of collaboration applications
Microsoft teams Zoom WebEx
76
What is cloud storage
Series of redundant servers storing your software and your files, which your computer or device accesses to retrieve information. The new, popular distribution method to obtain software.
77
What is a dashboard
The dashboard provides a simple single-point interface with the cloud to manage downloads and updates
78
What is Google Workspace
A set of Google tools for businesses and organizations, provided at several pricing tiers, depending on the customer's needs
79
What is Microsoft 365
Latest version of the Microsoft office suite, and can be purchased through a subscription
80
What is a Web browser
An interface to the enormous collection of information on the Internet, enabling you to view webpages and navigate websites using controls and menus
81
What do search engines do
Provide the means to locate a large number of resources in a very brief time
82
What do search strategies do
Allow you to receive quality results in a manageable fashion
83
What are some of the most popular and well known browsers
Google Chrome Apple Safari Mozilla Firefox Microsoft Chromium Edge
84
What are browser extensions
Simple tools or Web apps that customize and ease your browsing experience
85
Examples of browser extensions
Amazon assistan Last Pass Microsoft Editor
86
What is private browsing mode
Feature that permits you to browse websites without leaving temporary Internet files known as cookies that track visited sites or other information in your browser history
87
What is encryption
Make digital contact traveling between your machine and the website unreadable without a valid encryption key or authorized hardware device
88
What is the https protocol
Used by banks and retail sites to establish a secure connection to your computer and protect your information
89
How to refine Internet searches
``` Enter additional words or phrase Use Boolean criteria Use wild card functioN Specify date range Use niche search engine ```
90
Examples of niche search engines
Wolfram Alpha Midomi Google Scholar
91
What is search engine optimization (SEO)
Techniques that tweak your website to increase its visibility for relevant searches, thereby bringing more traffic to it
92
What does Google Analytics do
Provides registered businesses with detailed information about their customers so that they can better understand their needs
93
What is CARS
Acronym for an effective tool you can easily apply to validate information on Internet research
94
CARS definition
Credibility Accuracy Reasonable Support
95
What is e-commerce
Refers to the acquisition of products or services using the Internet
96
Ways to conduct e-commerce
Business-to-consumer (B2C) Consumer-to-consumer (C2C) Business-to-business (B2B)
97
What is an acceptable use policy (AUP)
A set of guidelines governing how networks, information technology, and websites can be used
98
What is a cyberattack
A cyberattack is an attack on, or an illegal attempt to gain something from, a computer system
99
Most common cyberattack technique
Phishing
100
What is fishing
An email that encourages the recipient to take an action such as click on a link or download a file
101
What is spear phishing
Email targeting a specific individual, usually in management or executive positions
102
What is cybersecurity
Systems, infrastructure, and practices in place to protect computers, networks, programs, and data from cyber attacks
103
Use your behaviors that contribute to cyber attack
Opening email without proper vetting Poor password management Using USB thumb drives Weak protocols for updates and patches
104
Best practices for password management
Require passwords for all levels of system access Use two-level authentication Use strong passwords Use unique passwords Never share passwords
105
What is social media
A collection of different methods for sharing information and interacting with others using the Internet, websites, and applications
106
What is Internet etiquette
A set of rules or guidelines for acceptable behavior in online communication
107
Is key loggers
Viruses that steal personal information such as passwords
108
What is chatbot
A software application used to conduct an online chat conversation via text or text to speech
109
What is hootsuite
Social media management tool that allows you to schedule and post updates to Facebook, Twitter, LinkedIn, Instagram, et cetera
110
What is a creative commons license
A license that provides a flexible range of protections and freedoms
111
What is cloud storage
A set of servers usually access through the Internet where you store and retrieve your information
112
What are cookies
A small file generated by a Web server that acts like a storage bin for items you place in your shopping cart for personalization

Module 3 (1 decks)

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