Comptia+ Core 2 Professor Messer Flashcards

1
Q

a system admin is analyzing a problem with a USB flash drive on Windows 10 computer. when the flash drive is inserted, the CPU utilization increases to 100%. the admin would like to disable one of the USB controllers for trouble shooting. which of the following would provide this functionality?
A. Services
B. Performance Monitor
C. Event Viewer
D. Device Manager

A

Device Manager

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2
Q

a user is reporting some apps launched on their mobile phone will show an error message and then disappear without starting. this problem occurs with a group of apps normally used during the work day. which of the following tasks would be the FIRST step for troubleshooting this issue?
A. Install the previous version of the apps
B. Connect the phone to a power source
C. Power cycle the phone
D. Disable the GPS

A

Power cycle the phone

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3
Q

a user is performing a series of Google searches, but the results pages are displaying links and advertisements from a different website. this issue occurs each time a Google search is performed. the same Google search on a different computer results in a normal Google results page. which of the following would resolve this issue?
A. Run the search from safe mode
B. Install the latest operating system patches
C. Run a malware removal utility
D. Login as a different user

A

Run a malware removal utility

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4
Q

jack a user in the accounting department, is having an issue with a smartphone reaching websites and retrieving mail when working from home. inside the office, the phone appears to work normally. which of the following would be the NEXT best troubleshooting step to fix this issue?
A. Verify the network configuration at home
B. Install the latest operating system updates
C. Connect the phone to power when working from home
D. Restart the smartphone after arriving at home

A

Verify the network configuration at home

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5
Q

a security admin has been asked to reinstall Windows on a web server diagnosed with a rootkit infection. which of the following methods would be the BEST choice for the server?
A. In-place upgrade
B. Remote network installation
C. Clean install
D. Repair installation

A

Clean install

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6
Q

a manufacturing company is donating some older computers to a local charity. which of the following should be done to ensure that the existing hard drives could still be used but none of the existing data would be recoverable?
A. Degaussing
B. Regular format
C. Shredder
D. Quick format

A

Regular format

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7
Q

a users editing workstation often performs an overnight rendering process. on some mornings, the user is presented with a login screen instead of the rendering completion page. the tech finds the building often loses power overnight. which of the following should be used to avoid these issues?
A. Use a surge suppressor
B. Save the rendered file to external storage drive
C. Create a separate partition for user documents
D. Install a UPS

A

Install a UPS

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8
Q

which of the following Windows Share permissions has the priority when assigning access on a mapped drive?
A. Allow
B. Full Control
C. List folder content
D. Deny

A

Deny

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9
Q

a data center manager would like to ensure that a power fault on a server would not be harmful to employees. which of the following would be the BEST choice for this requirement?
A. Electrical ground
B. Battery backup
C. Air filter mask
D. ESD mat

A

Electrical ground

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10
Q

a user from the shipping department has received a call from someone claiming to be from the IT Help Desk. the caller asks the user to disclose their location, employee ID, and login credentials. which of the following would describe this situation?
A. Denial of service
B. Social engineering
C. Brute force
D. Shoulder surfing

A

Social engineering

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11
Q

a desktop admin has removed malware from a users desktop computer and has configured the system to automatically update anti-virus signatures and perform a scan each night. which of the following should be the NEXT step in the removal process?
A. Enable system protection
B. Educate the end user
C. Quarantine the computer
D. Boot to safe mode

A

Enable system protection

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12
Q

a security admin is installing a new VPN connection for remote users. the admin would like all users to authenticate with their Windows Active Directory credentials. which of the following technologies would provide this functionality?
A. RADIUS
B. WPA3
C. TKIP
D. AES

A

RADIUS

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13
Q

which of the following partition types limits a Windows installation to a maximum partition size of 2 TB?
A. FAT32
B. GPT
C. APFS
D. MBR

A

MBR

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14
Q

a system admin has just updated 50 servers to the latest version of an application, and the updated software has been working as expected for the last 3 days. which of the following changes management steps should be followed NEXT?
A. Create a backout plan
B. Determine the scope of the changes
C. Document the changes
D. Determine the risk for the upgrade process

A

Document the changes

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15
Q

a server admin is installing a 4 TB drive in a database server and would like to use all free space as a single partition. which of the following technologies should be used with this drive?
A. FAT32
B. MBR
C. Active Directory
D. GPT

A

GPT
GUID partition table

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16
Q

a tech is troubleshooting an issue with an iOS tablet randomly restarting during normal use. a check of the device shows no significant application updates and the OS was upgraded to a new version 3 days ago. the user states the tablet was working fine last week. which of the following would be the MOST likely reason for these random reboots?
A. Faulty OS upgrade
B. Invalid device certificate
C. Faulty battery
D. Malware infection

A

Faulty OS upgrade

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17
Q

a system admin needs to modify a file in the \Windows\Installer directory, but the folder doesn’t appear in the file list. which of these options would help the system admin with this task?
A. Safe Mode
B. File explorer options
C. User Accounts
D. Internet options

A

File Explorer Options

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18
Q

a Linux admin is modifying a log file and needs to rename the file. which of the following should be used to make this change?
A. rm
B. mv
C. mkdir
D. pwd

A

mv

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19
Q

a desktop admin is troubleshooting poor performance on a users laptop computer. the system takes an excessive amount of time during the bootup process, and popups appear while using the word processor and spreadsheet applications. which of the following steps should the tech do NEXT?
A. Educate the end user
B. Schedule periodic anti-virus scans
C. Enable System Protection
D. Disconnect the laptop from the network

A

Disconnect the laptop from the network

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20
Q

jack, an executive, has a laptop that runs very slowly after login and continues running slowly throughout the day. hes complained that certain apps can’t be started and others will randomly crash. a check of the laptop shows that the memory utilization is very close to 100%. which of the following would provide a short-term fix for this issue?
A. Disable startup items
B. Update to the latest OS patches
C. Defragment the hard drive
D. Reboot the computer

A

Disable startup items

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21
Q

a server admin has been planning an OS upgrade for a group of important services. the admin has provided a detailed scope and risk assessment of the change, and the plan has been documented. however, the end-user acceptance approvals weren’t completed until Friday afternoon, so the change can not occur over the weekend. which of the following is preventing the upgrade from occurring?
A. Upgrade file availability
B. Change board approval
C. Not enough time to complete the upgrade
D. Need more people for the upgrade process

A

Change board approval

22
Q

a macOS user needs to encrypt all of the information on their laptop. which of the following would be the best choice for this requirement?
A. Spaces
B. Remote Disc
C. File Vault
D. Keychain

A

File Vault

23
Q

an admin has identified and removed malware on corporate desktop computer. which of the following malware removal steps should be performed NEXT?
A. Disconnect the computer from the corporate network
B. Educate the end-user
C. Schedule periodic anti-virus scans
D. Disable system restore

A

Schedule periodic anti-virus scans

24
Q

a network admin is installing a set of upgraded Internet routers in the data center. which of the following would be the best choices to secure the access to the internal data center door? (select 2)
A. Biometric lock
B. ACL
C. Bollard
D. Additional lighting
E. Motion sensor
F. Access control vestibule

A

Biometric lock and Access control vestibule

25
Q

which of the following script extensions would commonly be used inside of a Microsoft Office application?
A. .vbs
B. .py
C. .bat
D. .js

A

.vbs

26
Q

an employee used a tablet to take pictures of the company’s newest product. those pictures were posted on an industry rumor website the following week. which of the following should be evaluated as the MOST likely security concern?
A. Cloud storage
B. USB flash drive use
C. Application updates
D. Deleted email updates

A

Cloud storage

27
Q

a system admin needs to configure a laptop to support inbound Remote Desktop services for the help desk team. which of these Control Panel features provides access to these settings?
A. Internet options
B. Devices and Printers
C. Network and Sharing center
D. System

A

System

28
Q

a system admin is installing a new video editing app on a users workstation from an installation USB flash drive. however, the installation process fails due to insufficient drive space. which of the following would be the BEST way to complete the installation process?
A. Use a share drive for the installation source
B. Compress the installation files
C. Install the app to a network share
D. Manually copy the installation files

A

Install the app to a network share

29
Q

a system admin is troubleshooting an app issue. the app uses an increasing amount of memory until all available RAM is eventually depleted. the computer must be rebooted every few days when this memory issue occurs. which of the following utilities would show how much RAM is used by this app?
A. Event Viewer
B. Device Manager
C. Task Manager
D. Programs and Features

A

Task Manager

30
Q

an admin is troubleshooting a desktop computer experiencing a reboot issue. before the Windows login screen appears, the system reboots in a continuous loop. which of the following would be the BEST way to address this issue?
A. Start safe mode and perform a defrag
B. Reinstall the OS from the original media
C. Update the boot order from the system BIOS
D. Run Startup Repair from the Advanced Boot Option

A

Run Startup Repair from the Advanced Boot Options

31
Q

which of the following would be the BEST way to prevent an attacker from modifying default routers on a SOHO wireless network?
A. Configure MAC address filtering
B. Enable WPS connectivity
C. Change the routers default password
D. Disable unneeded interfaces

A

Change the routers default password

32
Q

a computer tech has been asked to verify a set of new Group Policy settings on computer at a remote site. Which of the following commands should be used to validate the last policy update on the system?
A. net use
B. sfc
C. netstat
D. tracert
E. gpresult

A

gpresult

33
Q

a system admin needs to modify the Linux group associated with a file. which of the following would provide this functionality?
A. ps
B. df
C. chown
D. grep

A

chown

34
Q

a home user provides numerous online presentations during the day, but the power in their area isnt stable and there are short power outages. which of the following would help with this issue?
A. Cloud backup
B. External storage drive
C. Battery backup
D. Surge suppressor

A

Battery backup

35
Q

a system admin is planning to upgrade 2 physical servers in the corporate data center to external cloud-based platforms. which of the following would provide info on connectivity and the plans for the remote site access?
A. Change scope
B. End-user acceptance
C. Backout plan
D. Risk analysis

A

Change scope

36
Q

a system admin is concerned about the security of the devices in the field and would like to encrypt all data on company laptops. which of these Windows features would provide this functionality?
A. EFS
B. Domain Service
C. WPA3
D. BitLocker

A

BitLocker

37
Q

a user has just installed a driver update from a laptop manufacturer. after restarting, their system shows a Windows Stop Error before the login prompt is displayed. each subsequent reboot causes the same error to be displayed. which of the following should the system admin follow to BEST resolve this issue?
A. Modify the BIOS boot order
B. Boot to Safe Mode and perform a Windows Reset
C. Perform a System Restore
D. Reinstall the patch files

A

Perform a System Restore

38
Q

the available storage space on a users workstation is running low, and some updates are failing due to insufficient drive space. which of the following would be the BEST way to increase drive space until a larger storage drive can be installed?
A. Use a Guest login
B. Enable System Protection
C. Disable the internal Ethernet interface
D. Set the paging file size to zero

A

set the paging file size to zero

39
Q

a tech is troubleshooting a Windows 10 computer performing very slowly when moving from one app to another. which of the following utilities would allow the tech to view real-time resource activity?
A. Services
B. Task Manager
C. System Information
D. Device Manager

A

Task Manager

40
Q

a server admin needs to create a folder on a Windows server to store weekly status report documents. which of the following command line tool would provide this functionality?
A. md
B. net use
C. cd
D. dir
E. ls

A

md

41
Q

a desktop admin is removing a virus from a laptop computer in a shared lab. the computer has been removed from the network and the System Restore feature has been disabled. when the admin attempts to update to the latest anti-virus signatures, the anti-virus utility disables itself. which of the following would be the best NEXT step?
A. Boot to Safe Mode and use signatures downloaded from a separate computer
B. Roll back to a previous configuration
C. Schedule periodic updates and reconnect to the network
D. Discuss anti-virus strategies with the end user

A

Boot to Safe Mode and use signatures downloaded from a separate computer

42
Q

a Windows 10 computer is displaying a series of error messages during the startup process. a tech has been dispatched and would like to view more information about the errors without restarting the computer. which of the following utilities would provide the tech with more details?
A. taskschd
B. devmgmt
C. permon
D. eventvwr
E. sfc

A

eventvwr

43
Q

which of the following would be the BEST choice for a system admin to manage an Active Directory database?
A. Batch file
B. PowerShell
C. JavaScript
D. Visual Basic Script

A

PowerShell

44
Q

a Linux admin is using the grep command while monitoring a database application. which of the following would BEST describe this activity?
A. Search through a file for specific text
B. View a list of running processes
C. Change the permissions of a file
D. View the name of the working directory

A

Search through a file for specific text

45
Q

a Windows 10 application includes the installation of a service during the setup process. which of the following would be the MOST important consideration during the app setup?
A. OS compatibility
B. Available storage space
D. User permissions

A

User permissions

46
Q

george, a user, has a smartphone to assist with maps and directions when traveling to other company locations. at a remote site, he finds his phone is attempting to contact a third-party website to share location information. which of the following would be the BEST way to address this issue?
A. Disable GPS
B. Perform a soft reset
C. Rub an anti-malware scan
D. Use cellular network instead of wifi

A

Run an anti-malware scan

47
Q

a company requires all users to authenticate to a proxy before communicating to external websites. which of the following should be used to integrate the proxy authentication with the existing Active Directory credentials?
A. AES
B. TKIP
C. RADIUS
D. WPA3

A

RADIUS

48
Q

The desktop admin has been tasked with removing malware from an executives laptop computer. the system has been removed from the network, but the Windows startup process shows a Stop Error before rebooting into a repeating cycle. which of the following would be the NEXT best step in the malware removal process?
A. Perform a Windows Repair installation
B. Boot with a pre-installation environment
C. Schedule periodic scans
D. Create a restore point

A

Boot with pre-installation environment

49
Q

a system admin would like to upgrade a users eh Windows video
editing app to the latest version, but the upgrade utility fails with the error “Not enough free space.” which of the following utilities would allow the system admin to resolve this issue?
A. cleanmgr
B. perfmon
C. eventvwr
D. taskschd
E. diskmgmt

A

cleanmgr

50
Q

a user in the shipping department is using a tracking app on a tablet. the app normally takes 10 seconds to load but is now taking over a minute before it can be used. tracking searches that normally take seconds are taking almost a minute to show the tracking details. other tablets are not experiencing this slowdown. which of the following would be the next BEST troubleshooting step?
A. Reinstall the tracking app
B. Check the app battery usage
C. Rollback to the previous OS version
D. Perform a reboot

A

Perform a reboot