Comptia+ Core 2 Professor Messer Flashcards
a system admin is analyzing a problem with a USB flash drive on Windows 10 computer. when the flash drive is inserted, the CPU utilization increases to 100%. the admin would like to disable one of the USB controllers for trouble shooting. which of the following would provide this functionality?
A. Services
B. Performance Monitor
C. Event Viewer
D. Device Manager
Device Manager
a user is reporting some apps launched on their mobile phone will show an error message and then disappear without starting. this problem occurs with a group of apps normally used during the work day. which of the following tasks would be the FIRST step for troubleshooting this issue?
A. Install the previous version of the apps
B. Connect the phone to a power source
C. Power cycle the phone
D. Disable the GPS
Power cycle the phone
a user is performing a series of Google searches, but the results pages are displaying links and advertisements from a different website. this issue occurs each time a Google search is performed. the same Google search on a different computer results in a normal Google results page. which of the following would resolve this issue?
A. Run the search from safe mode
B. Install the latest operating system patches
C. Run a malware removal utility
D. Login as a different user
Run a malware removal utility
jack a user in the accounting department, is having an issue with a smartphone reaching websites and retrieving mail when working from home. inside the office, the phone appears to work normally. which of the following would be the NEXT best troubleshooting step to fix this issue?
A. Verify the network configuration at home
B. Install the latest operating system updates
C. Connect the phone to power when working from home
D. Restart the smartphone after arriving at home
Verify the network configuration at home
a security admin has been asked to reinstall Windows on a web server diagnosed with a rootkit infection. which of the following methods would be the BEST choice for the server?
A. In-place upgrade
B. Remote network installation
C. Clean install
D. Repair installation
Clean install
a manufacturing company is donating some older computers to a local charity. which of the following should be done to ensure that the existing hard drives could still be used but none of the existing data would be recoverable?
A. Degaussing
B. Regular format
C. Shredder
D. Quick format
Regular format
a users editing workstation often performs an overnight rendering process. on some mornings, the user is presented with a login screen instead of the rendering completion page. the tech finds the building often loses power overnight. which of the following should be used to avoid these issues?
A. Use a surge suppressor
B. Save the rendered file to external storage drive
C. Create a separate partition for user documents
D. Install a UPS
Install a UPS
which of the following Windows Share permissions has the priority when assigning access on a mapped drive?
A. Allow
B. Full Control
C. List folder content
D. Deny
Deny
a data center manager would like to ensure that a power fault on a server would not be harmful to employees. which of the following would be the BEST choice for this requirement?
A. Electrical ground
B. Battery backup
C. Air filter mask
D. ESD mat
Electrical ground
a user from the shipping department has received a call from someone claiming to be from the IT Help Desk. the caller asks the user to disclose their location, employee ID, and login credentials. which of the following would describe this situation?
A. Denial of service
B. Social engineering
C. Brute force
D. Shoulder surfing
Social engineering
a desktop admin has removed malware from a users desktop computer and has configured the system to automatically update anti-virus signatures and perform a scan each night. which of the following should be the NEXT step in the removal process?
A. Enable system protection
B. Educate the end user
C. Quarantine the computer
D. Boot to safe mode
Enable system protection
a security admin is installing a new VPN connection for remote users. the admin would like all users to authenticate with their Windows Active Directory credentials. which of the following technologies would provide this functionality?
A. RADIUS
B. WPA3
C. TKIP
D. AES
RADIUS
which of the following partition types limits a Windows installation to a maximum partition size of 2 TB?
A. FAT32
B. GPT
C. APFS
D. MBR
MBR
a system admin has just updated 50 servers to the latest version of an application, and the updated software has been working as expected for the last 3 days. which of the following changes management steps should be followed NEXT?
A. Create a backout plan
B. Determine the scope of the changes
C. Document the changes
D. Determine the risk for the upgrade process
Document the changes
a server admin is installing a 4 TB drive in a database server and would like to use all free space as a single partition. which of the following technologies should be used with this drive?
A. FAT32
B. MBR
C. Active Directory
D. GPT
GPT
GUID partition table
a tech is troubleshooting an issue with an iOS tablet randomly restarting during normal use. a check of the device shows no significant application updates and the OS was upgraded to a new version 3 days ago. the user states the tablet was working fine last week. which of the following would be the MOST likely reason for these random reboots?
A. Faulty OS upgrade
B. Invalid device certificate
C. Faulty battery
D. Malware infection
Faulty OS upgrade
a system admin needs to modify a file in the \Windows\Installer directory, but the folder doesn’t appear in the file list. which of these options would help the system admin with this task?
A. Safe Mode
B. File explorer options
C. User Accounts
D. Internet options
File Explorer Options
a Linux admin is modifying a log file and needs to rename the file. which of the following should be used to make this change?
A. rm
B. mv
C. mkdir
D. pwd
mv
a desktop admin is troubleshooting poor performance on a users laptop computer. the system takes an excessive amount of time during the bootup process, and popups appear while using the word processor and spreadsheet applications. which of the following steps should the tech do NEXT?
A. Educate the end user
B. Schedule periodic anti-virus scans
C. Enable System Protection
D. Disconnect the laptop from the network
Disconnect the laptop from the network
jack, an executive, has a laptop that runs very slowly after login and continues running slowly throughout the day. hes complained that certain apps can’t be started and others will randomly crash. a check of the laptop shows that the memory utilization is very close to 100%. which of the following would provide a short-term fix for this issue?
A. Disable startup items
B. Update to the latest OS patches
C. Defragment the hard drive
D. Reboot the computer
Disable startup items