CompTIA A+ Core 2: Windows OS Problems & Personal Computer Security

Question 1

Which common troubleshooting items may show up on a Computer System Checklist?

Answer 1

Restart the device
Check event viewer/logs
Check physical connections

Question 2

Which common issues can cause a service to fail to start?

Answer 2

Resource conflicts
Logon errors
Service dependency problems

Question 3

What are some potential causes of a No OS Found error on boot?

Answer 3

Incorrect boot device order
Corrupted or missing boot sector
Non-system disk in the floppy drive

Question 4

Which common troubleshooting step will solve a good portion of issues you run into?

Answer 4

Reboot

Question 5

What does it mean to have a security mindset?

Answer 5

Ability to identify potential or actual compromise

Question 6

Which network diagnostics tools should you know how to use to troubleshoot network issues?

Answer 6

ipconfig
ping
nslookup

Question 7

Which certificate errors may indicate that you have malware on your machine?

Answer 7

Certificate assigned from an untrusted root certificate authority
Certificate has been revoked