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CompTIA A+ > CompTIA A+ 1002: Refresher of 1001 > Flashcards

CompTIA A+ 1002: Refresher of 1001 Flashcards

1
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 5?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Verify Full System Functionality

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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2
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 2?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Establish a Theory of Probable Cause

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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3
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 6?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Document your Findings

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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4
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 3?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Test the Theory

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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5
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 4?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Establish a Plan of Action

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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6
Q

A+ 1001 Refresher: Troubleshooting Methodology Step 1?

Identify the Problem
Test the Theory
Establish a Plan of Action
Document the Findings
Verify Full System Functionality
Establish a Theory
A

Identify the Problem

Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned

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7
Q

A+ 1001 Refresher: PORT 21?

SSH
Telnet
SMTP
FTP

A

FTP

File Transfer Protocol

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8
Q

A+ 1001 Refresher: PORT 427?

SLP
SMB
AFP
HTTPS

A

SLP

Service Location Protocol

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9
Q

A+ 1001 Refresher: PORT 22?

DNS
FTP
TELNET
SSH

A

SSH

Secure Shell

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10
Q

A+ 1001 Refresher: PORT 23?

SNMP
SMTP
TELNET
SSH

A

TELNET

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11
Q

A+ 1001 Refresher: PORT 25?

SSH
FTP
SMTP
SNMP

A

SMTP

Simple Mail Transfer Protocol

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12
Q

A+ 1001 Refresher: PORT 143?

HTTPS
SNMP
AFP
IMAP

A

IMAP

Internet Message Access Protocol

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13
Q

A+ 1001 Refresher: PORT 443?

HTTP
SSH
DNS
HTTPS

A

HTTPS

Hypertext Transfer Protocol Secure

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14
Q

A+ 1001 Refresher: PORT 3389?

DHCP
LDAP
RDP
SSH

A

RDP

Remote Desktop Protocol

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15
Q

A+ 1001 Refresher: PORT 137 - 139?

NETBIOS/NETBT
SLP
AFP
DHCP

A

NETBIOS/NETBT

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16
Q

A+ 1001 Refresher: PORT 445?

RDP
HTTPS
SMB/CIFS
LDAP

A

SMB/CIFS

Server Message Block/Common Internet File System

17
Q

A+ 1001 Refresher: PORT 548?

SLP
SMB/CIFS
AFP
RDP

A

AFP

Apple Filing Protocol

18
Q

A+ 1001 Refresher: PORT 67, 68?

LDAP
DHCP
HTTP
DNS

A

DHCP

Dynamic Host Configuration Protocol

19
Q

A+ 1001 Refresher: PORT 389?

LDAP
RDP
SMB/CIFS
IMAP

A

LDAP

Light Weight Directory Access Protocol

20
Q

A+ 1001 Refresher: PORT 53?

TELNET
SMTP
DNS
IMAP

A

DNS

Domain Name System

21
Q

A+ 1001 Refresher: PORT 80?

HTTPS
DHCP
DNS
HTTP

A

HTTP

Hypertext Transfer Protocol

22
Q

A+ 1001 Refresher: PORT 110?

DNS
HTTP
POP3
SMTP

A

POP3

Post Office Protocol v3

23
Q

A+ 1001 Refresher: PORT 161/162?

SNMP
SMTP
POP3
IMAP

A

SNMP

Simple Network Management Protocol

24
Q

A+ 1001 Refresher: SMTP with TLS PORT?

548
587
445
25

A

587

25
Q

A+ 1001 Refresher: SMTP with SSL PORT?

427
25
465
445

A

465

Explanation: (My Take)
Remember that SMTP is Port 25.
Take the 5 from the Port Number 25 and know that the Secure Version of SMTP is 465.

26
Q

A+ 1001 Refresher: POP3 with SSL/TLS PORT?

3389
110
80
995

A

995

27
Q

A+ 1001 Refresher: PORT IMAP4 with SSL/TLS PORT?

143
993
995
110

A

993

Explanation: (My Take)
Remember that IMAP is Port 143.
The 3 being the KEY Number in the normal Port 143.
So then remember that 993 is the Secure Version.

28
Q

A+ 1001 Refresher: 802.11a - Speed and Frequency?

11 Mbps, 2.4 GHz
54 Mbps, 2.4 GHz
11 Mbps, 5 GHz
100 Mbps, 2.4 & 5 GHz
54 Mbps, 5 GHz
A

54 Mbps, 5 GHz

29
Q

A+ 1001 Refresher: 802.11b - Speed and Frequency?

11 Mbps, 2.4 GHz
54 Mbps, 2.4 GHz
11 Mbps, 5 GHz
100 Mbps, 2.4 & 5 GHz
54 Mbps, 5 GHz
A

11 Mbps, 2.4 GHz

30
Q

A+ 1001 Refresher: 802.11g - Speed and Frequency?

11 Mbps, 2.4 GHz
54 Mbps, 2.4 GHz
11 Mbps, 5 GHz
100 Mbps, 2.4 & 5 GHz
54 Mbps, 5 GHz
A

54 Mbps, 2.4 GHz

31
Q

A+ 1001 Refresher: 802.11n - Speed and Frequency?

11 Mbps, 2.4 GHz
54 Mbps, 2.4 GHz
11 Mbps, 5 GHz
100 Mbps, 2.4 & 5 GHz
54 Mbps, 5 GHz
A

100 Mbps, 2.4 GHz & 5 GHz

CompTIA A+ (36 decks)

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