COMPROG1EXAM

Question 1

IT IS DEFINED AS A PROCESS BY WHICH WE ASSIGN AND CONVEY MEANING TO CREATE SHARED UNDERSTANDING.

Answer 1

Communication

Question 2

is the person who is sending the message. There are two factors that will determine how effective the communicator will be:
*Attitude
*Selection of meaningful symbols

Answer 2

Sender

Question 3

A communication in writing, in speech, or by signals

Answer 3

Message

Question 3

can be a verbal or nonverbal reaction or response. It can be external feedback (something we see) or internal feedback (something we cannot see), like self-examination.

Answer 3

Feedback

Question 4

is simply the person receiving the message, making sense of it, or understanding and translating it into meaning.

Answer 4

Receiver

Question 5

It is a medium through which a message is transmitted to its intended audience, such as print media or broadcast (electronic) media.

Answer 5

Channel

Question 6

is the act of writing, typing or printing symbols like letters and numbers to convey information.

Answer 6

Written communication

Question 6

is the use of language to transfer information through speaking or sign language.

Answer 6

Verbal communication

Question 7

is the use of body language, gestures and facial expressions to convey information to others. It can be used both intentionally and unintentionally.

Answer 7

Non-verbal communication

Question 8

is the act of using photographs, art, drawings, sketches, charts and graphs to convey information.

Answer 8

Visual communication

Question 9

is a collaborative and systematic sharing of ideas and information among 3 to 8 persons in order to reach a consensus or a common solution to a problem, or to obtain facts.

Answer 9

Small-group communication

Question 9

or two-person communication is the basic form of oral communication.

Answer 9

Dyadic communication

Question 10

this form of communication may be done through either printed or oral medium. If it is oral, it utilizes the airwaves.

Answer 10

Mass communication

Question 10

this consists of a speaker who addresses a considerably large audience. It requires thorough preparation on the part of the speaker.

Answer 10

Large-group communication

Question 11

Effective team leaders communicate clearly. Quality verbal and written communication skills allow leaders to present expectations to team members in a way worker can understand.

Answer 11

A CLEAR COMMUNICATOR

Question 12

Effective team leaders possess exceptional organizational skills. Organizational skills help team leaders plan objectives and strategies, which allow team members to perform optimally.

Answer 12

STRONG ORGANIZATIONAL SKILLS

Question 13

An effective team leader is confident in his abilities, as well as confident in the abilities of his team members.

Answer 13

CONFIDENT IN THE TEAM

Question 14

A quality team leader is respectful of his team members. A respectful leader empowers employees by encouraging them to offer ideas about decisions that affect them.

Answer 14

RESPECTFUL TO OTHERS

Question 15

A quality team leader treats team member fairly. He is consistent with rewards and recognition, as well as disciplinary action.

Answer 15

FAIR AND KIND

Question 16

An effective team leader is honest and open with his team members. Leaders who possess integrity gain the trust of team members because he does what he says he will do and treats others the same way he wants to be treated.

Answer 16

AN EXAMPLE OF INTEGRITY

Question 17

Influential leaders help inspire the commitment of team members to meet company goals and objectives.

Answer 17

INFLUENCE IN CORE AREAS

Question 18

Effective team leaders know how to share leadership through delegation.

Answer 18

WILLING TO DELEGATE

Question 19

Effective team leaders are powerful facilitators. As a facilitator, team leaders help workers understand their goals.

Answer 19

POWERFUL FACILITATOR

Question 20

Team leaders utilize negotiation skills to achieve results and reach an understanding in the event of a workplace conflict.

Answer 20

A SKILLED NEGOATIATOR

Question 21

is knowing how to help individuals work as a cohesive group where all members feel invested in the direction and accomplishments of the team.

Answer 21

TEAM BUILDING

Question 22

TYPES OF TEAM BUILDING SKILLS

Answer 22

*COMMUNICATION
*PROBLEM SOLVING
*LEADERSHIP
*TEAMWORK
*NEGOTIATION SKILLS
*PERSUASION
*PLANNING
*STRATEGIZING