Competitive Marketing Strategies Flashcards
The Hierarchy of Objectives
Helps highlight the inter-dependence and prioritization of the firm’s various goals.
From Abstract to Specific.
Purpose
Describes the company’s reason for being. It creates unity around a common, shared passion.
Mission
What do we do?
Vision
What’s our ideal reality?
Values
What do we believe in?
Corporate Objectives
Quantifiable expressions of the corporate goal. They can address various parts of the business.
Top-Line Growth
Common corporate objective.
Defines how well the company generates revenue.
Bottom Line Growth
Common corporate objective.
Defined how efficient the company is at allocating resources and controlling costs.
Departmental Objectives
Defined through the alignment of each function with the corporate objectives.
Each objective must be accompanied by KPIs for measurement.
Marketing Strategy
Set according to the departmental marketing objectives. Outlined in the Marketing Plan.
Individual Objectives
Tied to corporate and departmental objectives, tailored to each individual.
Typically set with the direct manager and involves a mix of performance and personal development objectives.
Marketing Strategy Formation
STP => Marketing Mix => Analysis + Budgeting & Allocation + Measurement & Monitoring
STP
Long-term approach to the marketplace. A theoretical and strategic decision set that impacts implementation options (Marketing Mix).
Marketing Mix
Implementation guided by STP decisions:
-Product
-Place
-Price
-Promotion
+ (IF service)
-People
-Process
-Physical Evidence
Analysis
The 5 C’s
- Context
- Customers
- Competition
- Collaborators
- Company (resources & capabilities)