Competing For Advantage Ch 4 Flashcards
1
Q
Global mindset
A
Study conditions inside a firm that does not depend on assumptions of a single country or culture or context
2
Q
Uncertainty
A
New technologies, economic and political volatility
3
Q
Complexity
A
Dependence firms have on one another
4
Q
Intraorganizational conflicts
A
Exist among managers making changes and those affected by them
5
Q
Value
A
Product’s characteristics for which customers are willing to pay
6
Q
Social capital
A
Relationships with other organizations that increase value