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DHL > Company info > Flashcards

Company info Flashcards

1
Q

What is written on the side of DHL vans?

A

Excellence. Simply Delivered

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2
Q

The original guise of DHL Air UK was formed in which year and what was it called?

A

1982, Elan Air

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3
Q

What was the original name of DHL Air UK?

A

Elan Air

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4
Q

In which year did the company change its name to DHL Air?

A

1989

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5
Q

What does DHL stand for?

A

Dalsey, Hillblom and Lynn (they founded the company in 1969 in San Francisco)

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6
Q

Who is the CEO of DHL Express?

A

John Pearson

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7
Q

Who is the HR manager of DHL air UK?

A

Rebecca Fox

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8
Q

Who is the Flight Operations Director of DHL Air UK?

A

Stephen Barnes

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9
Q

Approximately how many parcels does DHL deliver per year?

A

1.8 billion

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10
Q

Which are the six main airlines that DHL Express owns?

A
  • European Air Transport (Leipzig)
  • DHL Air UK
  • DHL Aero Expreso (Central and South America)
  • SNAS/DHL (DHL International) (Middle East)
  • Blue Dart Aviation (India)
  • DHL Air Austria
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11
Q

Current share price of DPDHL?

A

44 Euros

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12
Q

Who is the CEO of DPDHL?

A

Tobias Meyer

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13
Q

Where and when was the company DHL founded?

A

San Francisco, 1969

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14
Q

When did Deutsch Post start to acquire shares in DHL?

A

1998

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15
Q

By which year did Deutsch post fully acquire DHL?

A

2002

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16
Q

DPDHL revenue 2022?

A

€94.4bn

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17
Q

Approximately how many employees in the Express division?

A

120,000

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18
Q

Approximately how many aircraft in the Express division?

A

300

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19
Q

What do DHL Express mean by TDI?

A

Time Definite International.
Enables delivery at pre-determined times.
Most of aircraft filled with TDI product. If any space remains, it is sold to customers in the air freight sector.

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20
Q

List some destinations that the B777 of DHL Air UK flies to?

A
  • Cincinnati
  • Nagoya
  • Leipzig
  • Hong Kong
  • EMA
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21
Q

List some destinations that the B767 of DHL Air UK flies to.

A
  • Leipzig
  • Brussels
  • New York
  • Bahrain
  • Belfast
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22
Q

How did DHL start?

A

Adrian Dalsey, Larry Hillblom and Robert Lynn started a courier service collection parcels around San Francisco, then they delivered them by air.

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23
Q

How many divisions is Deutsche Post DHL group comprised of, and what are their names?

A

5.

Express - Transport of urgent documents and goods, primarily as time-definite international shipments

Global Forwarding, Freight - International forwarding services for air, ocean and overland freight

Supply Chain - Tailor-made logistics services and supply chain solutions based on globally standardised modules such as ware-housing, transport and value-added services

eCommerce Solutions - Domestic last-mile parcel delivery in selected countries in Europe, US, and Asia; non-TDI cross border services to, from and within Europe

Post & Parcel Germany - Transporting, sorting and delivering documents and goods in Germany and export to the rest of the world

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24
Q

Which vaccines were delivered by DHL during the pandemic?

A

Bio-ntech and Pfizer

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25
Q

Who are DHL UK?

A

Part of DHL aviation, delivering for DHL Express

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26
Q

Who are DHL an official logistics partner for?

A

Formula 1

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27
Q

Which division does DHL Air UK primarily cater for?

A

Express

28
Q

How many dedicated aircraft are utilised for the Express division?

A

More than 320

29
Q

Which division is DHL Air UK part of?

A

DHL Aviation (which itself if a division of DHL).
DHL Express owns or co-owns a group of airlines that make up DHL Aviation.

30
Q

What is DHL Express’ revenue share within the Deutshe Post DHL group?

A

29%

31
Q

What is DHL Express’ main product?

A

TIme Definite International

32
Q

What is DHL Aviation

A

A division of DHL Group which is comprised of Airlines owned, part-owned, or chartered by DHL Express. DHL Air UK is a part of this division.

33
Q

What is ‘Strategy 2025’?

A

A response to the four most important trends impacting logistics in recent years; Globalisation, Digitalisation, E-Commerce and Sustainability.
The company will build on these trends to harness the potential for future growth.

34
Q

What are the three bottom lines of Strategy 2020, which continues to provide the foundation for Strategy 2025?

A

Deutsche Post DHL Group aims to be regarded as Employer, Provider, and Investment of choice in all its activities.

35
Q

When DHL was founded, what was their USP?

A

The first international Door-to-door delivery service.

Personally delivering cargo documents from San Francisco to Honolulu on regular flights, flying as passengers.

Invented International air express service - rapid transport of documents and cargo papers by plane

36
Q

When did DHL expand into the ME?

A

1978

37
Q

What is DHL Air UK’s history?

A

Launched as Elan Air in 1982, commenced operations in 1983.

Operated for DHL using aircraft such as Armstrong Whitworth Argosy and Handley Page Dart Herald.

Became DHL Air in 1989

Gains its AOC to transport Pax, Mail, and cargo in 2001.

Currently operates B777, B767, B757 and A330.

Main office in EMA Cargo West

38
Q

How many B777s does DHL Air UK have?

A

4 in service
3 on order

39
Q

How many B767s does DHL Air UK have?

A

8

40
Q

How many B757s does DHL Air UK have?

A

5

41
Q

When did Deutsch Post DHL Group issue its IPO?

A

2000
Largest IPO offering in Germany, and 3rd largest in the World

42
Q

DHL’s revenue in 2021?

A

81.7 Billion Euros

43
Q

What is the First Choice campaign?

A

Launched in 2006, the goal of the campaign is to continually improve in order to make life easier for customers, in order to live up to “Excellence, Simply Delivered”.

It is geared towards improving the lives of employees and customers through engagement at work or working better for the customer.

Its motto is: Everybody, every day, everywhere - A little bit better.

44
Q

Why do you think DHL has been ranked as the best place to work for two years running? (Great Place to Work) (Fortune magazine)

A

It focuses on the growth and empowerment of their employees. The recognition that improving your employee’s lives will improve your customer’s lives is proven through the “First Choice” initiative.

Growth is cultivated from within, and delivers on the motto “Everybody, every day, everywhere - a little better”

45
Q

What is the Deutsche Post DHL Group Mission? What are the 3 bottom lines it underpins?

How is this delivered?

A

Excellence. Simply delivered.

Three bottom lines:
To be the Employer, Provider, and Investment of choice

Delivered through Common DNA. A set of behaviours, tools and programmes to improve and up-skill employees, processes, infrastructure, and resilience. Certified, First Choice, and Safety First are an example of such programmes

46
Q

When was the DHL hub in Leipzig opened?

A

2008, and 5700 employees

47
Q

When was Strategy 2025 introduced?

A

2019

48
Q

As part of Strategy 2025, what is the strategic triangle of Purpose, Vision, and Values?

A

Our Purpose: Connecting people, improving lives

Our Vision: We are THE logistics company for the world

Our Values: Respect & Results

49
Q

How many aircraft in DHL UK’s fleet?

A

18

50
Q

The B777F is an all cargo version of the B777 and it shares features with which variant?

A

B777-200LR

51
Q

Max payload B777F?

A

103,700kg

52
Q

Max range B777F?

A

9,750 nm or 4,970 nm at its max structural payload

53
Q

Which engines are fitted to the B777F?

A

General Electric GE90-110B1

54
Q

Max take-off weight B777F?

A

347815 kg

55
Q

What are the core DHL Express attributes

A

Speed, can do, getting it right the first time and passion.

56
Q

MD of DHL Air UK?

A

Tom Mackle

57
Q

When did DHL expand into the Far east?

A

1971

58
Q

When did DHL expand into Europe?

A

1974

59
Q

Who is the chief pilot of DHL Air UK?

A

Richard Brew

60
Q

Who is the pilot manager of DHL Air UK?

A

Damian Gorse

61
Q

Who is the chairman of the DPDHL board?

A

Nikolaus von Bomhard

62
Q

Who is the CFO of DPDHL?

A

Melanie Kreis

63
Q

How many employees does DPDHL have?

A

Over 600,000

64
Q

How is DHL addressing the issue of sustainability with regards to air freight?

A
  • Go Green plus initiative
  • Customers can choose to ‘inset’ which means that the aircraft use sustainable aviation fuel rather than fossil fuel
  • Customers can also choose to inset and offset by compensating emissions via VER Gold Standard carbon credits projects.
  • Customers given a certificate showing how much CO2 emissions they have reduced
65
Q

What is the Certified International Specialist (CIS) program?

A

A modular program that covers culture, knowledge, and leadership training and engagement activities. It provides the specialized knowledge our people need to do their job competently and confidently.

DHL (5 decks)

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