Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

DHL > Company info > Flashcards

Company info Flashcards

1
Q

Who owns DHL?

A

Deutsche Post group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How many parcels does DHL deliver a year?

A

1.8 Billion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Where was DHL founded?

A

San Francisco

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

When was DHL Air founded?

A

1979

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Who were the Founders of DHL?

A

Adrian Dalsey, Larry Hillblom, Robert Lynn

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Which vaccines were delivered by DHL during the pandemic?

A

Bio-ntech and Pfizer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Who are DHL Air UK?

A

Part of DHL aviation, delivering for DHL Express

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Who are DHL an official logistics partner for?

A

Formula 1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How many divisions is Deutsche Post DHL group comprised of, and what are their names?

A

5.

Express - Transport of urgent documents and goods, primarily as time-definite international shipments

Global Forwarding, Freight - International forwarding services for air, ocean and overland freight

Supply Chain - Tailor-made logistics services and supply chain solutions based on globally standardised modules such as ware-housing, transport and value-added services

eCommerce Solutions - Domestic last-mile parcel delivery in selected countries in Europe, US, and Asia; non-TDI cross border services to, from and within Europe

Post & Parcel Germany - Transporting, sorting and delivering documents and goods in Germany and export to the rest of the world

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which division does DHL Air UK primarily cater for?

A

Express

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How many dedicated aircraft are utilised for the Express division?

A

More than 320

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Which division is DHL Air UK part of?

A

DHL Aviation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is DHL Express’ revenue share within the Deutshe Post DHL group?

A

29%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is DHL Express’ main product?

A

Time Definite International

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is DHL Aviation?

A

A division of DHL Group which is comprised of Airlines owned, part-owned, or chartered by DHL Aviation. DHL Air UK is a part of this division.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How do DHL retain their Customers?

A

Implementing strategies such as the “Insanely Customer-Centric Culture”.

This revolves around a constant evolving of processes, systems, infrastructure, network capabilities, and people through investments and implementations, so that it translates into improving a customers overall shipping journey.

17
Q

What is Strategy 2025?

A

A response to the four most important trends impacting Logistics: Globalisation, Digitilisation, E-Commerce, Sustainability

It builds on Strategy 2020, which is established on being the Employer, Provider, and Investment of choice in all activities.

18
Q

Which year was DHL Founded?

A

1969

19
Q

When DHL was founded, what was their USP?

A

The first internation Door-to-door delivery service.

Personally delivering cargo documents from San Francisco to Honolulu on regular flights, flying as passengers.

Invented International air express service - rapid transport of documents and cargo papers by plane

20
Q

When did DHL expand into the Far east, Europe, and the ME?

A

1971, 1974, and 1978 respectively

21
Q

What is DHL Air UK’s history?

A

Launched as Elan Air in 1982.

Became DHL Air in 1989

Gains its AOC to tranport Pax, Mail, and cargo with main office in EMA Cargo West

22
Q

When did Deutsch Post DHL Group issue its IPO?

A

2000

Largest IPO offering in Germany, and 3rd largest in the World

23
Q

How many people do DHL Employ?

A

380,000

24
Q

How many countries and territories does DHL serve?

A

Over 220

25
Q

What was DHL’s Revenue in 2021?

A

81.7 Billion Euros

26
Q

What is the First Choice Campaign?

A

Launched in 2006, the goal of the campaign is to continually improve in order to make life easier for customers, in order to live up to “Excellence, Simply Delivered”.

It is geared towards improving the lives of employees and customers through engagement at work or working better for the customer.

Its motto is: Everybody, every day, everywhere - A little bit better.

27
Q

Why do you think DHL has been ranked as Best Place to work for 2 years running?

A

It focuses on the growth and empowerment of their employee’s. The recognition that improving your employee’s lives will improve your customers lives is proven through the “First Choice” initiative, and lends itself perfectly to the delivery of the “Insanely Customer Centric Culture”.

Growth is cultivated from within, and delivers on the motto “Everybody, every day, everywhere - a little better”

28
Q

What is the Deutsche Post DHL Group Mission? An what are the 3 bottom lines it underpins?

How is this delivered?

A

Excellence. Simply delivered.

Three bottoms lines:
To be the Employer, Provider, and Investment of choice

Delivered through Common DNA. A set of behaviours, tools and programmes to improve and up-skill employees, processes, infrastructure, and resilience. Certified, First Choice, and Safety First are an example of such programmes

29
Q

When did Deutsche post start buying shares into DHL, and finally absorb it completely?

A

1998, and by 2002 had completely bought it out. Utilised its branding and introduced the Yellow colour to it.

30
Q

When was the DHL Hub in Leipzig opened? How many employees does it have?

A

2008, and 5700 employees

31
Q

When was Strategy 2025 introduced?

A

2019

32
Q

As part of Strategy 2025, what is the strategic Triad of Purpose, Vision, and Values?

A

Our Purpose: Connecting people, improving lives

Our Vision: We are THE logistics company for the world

Our Values: Respect & Results

33
Q

How many aircraft are in DHL UK’s fleet?

A

18

DHL (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions