Company Abbreviations Flashcards
A/C
Aircraft
ABA
Able-Bodied Assistant
AFT
The back portion of the aircraft
APU
Auxiliary Power Unit
ATC
Air Traffic Control
AED
Automated External Defibrillator
CAPT
Captain
CISM
Critical Incident Stress Management
CRO
Complaint Resolution Official
CRM
Crew Resource Management
CRS
Child Restraint System
CS&S
Customer Support and Services
CSA
Customer Service Agent
CSS
Customer Service Supervisor
CWA
Crew Web Access
D/H
Deadhead
DOT
Department of Transportation
EAP
Employee Assistance Program
EMK
Emergency Medical Kit
ETA
Estimated Time of Arrival
ETD
Estimated Time of Departure
F/A (or FA)
Flight Attendant
FAA
Federal Aviation Administration
FAM
Federal Air Marshal
FAR
Federal Aviation Regulation
FFDO
Federal Flight Deck Officer
FAK
First Aid Kit
F/O (or FO)
First Officer