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FEMA IS-700.b An Introduction to the National Incident Management System > Communications and Information Management > Flashcards

Communications and Information Management Flashcards

1
Q

What are the four (4) key communications and information systems principle that support the ability of incident commanders to maintain the constant flow of information during an incident?

A
  1. Interoperability
  2. Reliability, Scalability, and Portability
  3. Resilience and Redundancy
  4. Security
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2
Q

What is Interoperability?

A

The capacity for emergency management and response personnel to interact and work well together.

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3
Q

Interoperable communication systems enable personnel and organizations to communicate how?

A
  • Within and across jurisdictions and organizations.
  • Via voice, data, and video systems.
  • In real time.
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4
Q

Communications and information systems should be designed to be what?

A
  • Reliable. Familiar to users, adaptable to new technology, and dependable in any situation.
  • Portable. Can effectively be transported, deployed, and integrated to enable support of incidents across jurisdictions.
  • Scalable. Able to expand to support situations, from small to large scale, and support the rapid increase in the number of systems users.
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5
Q

Resilient and Redundant communicatiosn ensure what?

A

The uninterrupted flow of information.

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6
Q

What does Resiliency mean?

A

Systems can withstand and continue to perform after damage or loss of infrastructure.

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7
Q

What does Redundancy mean?

A

When primary communications methods fail, duplicate systems enable continuity through alternate communications methods.

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8
Q

What are the four (4) standard communication types?

A
  • Strategic
  • Tactical
  • Support
  • Public
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9
Q

What are Strategic Communications?

A

High-level directions, including resource priority decisions, roles and responsibilities determinations, and overall incident management courses of action.

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10
Q

What are Tactical Communications?

A

Communications among and between on-scene command and tactical personnel and cooperating agencies and organizations.

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11
Q

What are Support Communications?

A

Coordination of support of strategic and tactical communications (e.g., communications among hospitals concerning resource ordering, dispatching, and tracking; traffic and public works communications.

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12
Q

What are Public Communications?

A

Alerts and warnings, press conferences.

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13
Q

Who should be involved in communications planning to formulate integrated and interoperable communications plans, technology, and equipment standards?

A

All stakeholders.

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14
Q

Communications planning determines what?

A
  • What communications systems and platforms are used.
  • Who can use the communications systems.
  • What information is essential.
  • What the technical requirements are for communications equipment and systems.
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15
Q

Important points about communications systems agreements include:

A
  • Should be in place between all parties in a jurisdiction’s emergency operations plan to ensure that the communications elements within plans and procedures are in effect at the time of a incident.
  • Specify the communications systems and and platforms that the parties will use to share information.
  • Typically include connection of networks, data format standards, and cybersecurity agreements.
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16
Q

When developing communications systems, personnel should consider what?

A
  • The range of conditions under which personnel will use the systems.
  • The range of potential system users.
  • The current nationally-recognized communications standards.
  • The need for durable equipment.
17
Q

Information is used in many functions within ICS, EOCs, MAC groups, and JIS, including what?

A
  • Aiding in planning.
  • Communicating with the public, including emergency protective measures.
  • Determining incident cost.
  • Assessing the need for additional involvement of non-governmental organizations or private sector resources.
  • Identifying safety issues.
  • Resolving information requests.
18
Q

Types of incident reports include what?

A
  • Situation report (SITREP): Regular reports that contain information regarding the incident status during the past operational period and the specific details for an incident.
  • Stats Report: Reports, such as spot reports, that include vital and/or time-sensitive information. Status reports are typically function-specific and less formal than SITREPS.
19
Q

Why should incident reports use a common format?

A

To enable other jurisdictions and organizations to easily access incident information.

20
Q

What are Incident Action Plans?

A

Plans containing the incident objectives, established by the Incident Commander or Unified Command and addressing tactics and support activities for th eplanned operations period (generally 12 to 24 hours).

21
Q

When collecting data, personnel should do what?

A
  • Follow data collection techniques and definitions.
  • Conduct analysis of data.
  • Transmit data through appropriate channels.
22
Q

Data collection and processing include what standard elements?

A
  1. Initial size-up / rapid assessment.
  2. Data collection plans.
  3. Validation.
  4. Analysis.
  5. Dissemination.
  6. Updating.
23
Q

During an incident, all incident personnel are linked by common communications standards and formats, including what?

A
  • Common Terminology
  • Plain Language
  • Data Interoperability (common communications protocols)
24
Q

Examples of communications technologies include?

A
  • Radio and telephone systems.
  • Public warning and notification systems
  • Hardware, software, and Internet-based systems and applications such as Geospatial Information Systems (GIS) and incident management software.
  • Social media.
25
Q

Social media provides unique considerations and tools for incident management that can support activities such as?

A
  • Information monitoring and gathering.
  • Distributing public information and warnings.
  • Producing maps and incident visualizations.
  • Matching information resources to identified needs.
26
Q

What is the abbreviation for Operational Security?

A

OPSEC

FEMA IS-700.b An Introduction to the National Incident Management System (7 decks)

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