Communications Flashcards
0
Q
Traits of communication:
A
Concise
1
Q
Traits of communication:
A
Clear
2
Q
Traits of communication:
A
Positive
3
Q
Traits of communication:
A
Body language
4
Q
Traits of communication:
A
Eye contact
5
Q
Traits of communication:
A
Active listening
6
Q
Traits of communication:
A
Tone
7
Q
Mixed messages
A
Saying one thing but portraying a different thing
8
Q
Open ended questions:
A
Gives an opportunity to explain
9
Q
Closed ended questions:
A
One word answer
10
Q
Age related communication:
A
- The way you talk
- What age they are to figure out which way to talk
- Warn & talk to them first before you do anything
- Ensure they have glasses & hearing aids (instructors will watch for this in placement).
11
Q
Assessment
A
- evaluation
- collecting information
12
Q
Care planning (like critical thinking)
A
- assessment
- problem statement
- implementation
- evaluation
13
Q
Care plan
A
- direction for client care
- CONSISTANCY
- if you do extra then what’s on the care plan, your making it harder for the next PSW / Co-worker as they will be expected to do the same
14
Q
Health care team
A
-client
-clients family
-doctor (DR)
- Nurse / Nurse Practitioner
-PSW
And more….
