Communications Flashcards

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1
Q

Which is not one of the 3 sources of stress discussed in the class: Environmental, psycho social, accumulative, personality?

A

Accumulative

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2
Q

T/F Showing respect strengths the bond between law enforcement and the community

A

TRUE

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3
Q

Define what emotional intelligence is

A

The ability to interpret and understand and manage one tone in others emotions.

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4
Q

What part of the brain do our emotions come from?

A

ABLEMDULA primal brain/mid brain

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5
Q

T/F Officer presence means being good at your job your physical abilities and the emotional stability to handle any situation?

A

TRUE

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6
Q

T/F Two types of trauma discussed in class are primary and chronic

A

FALSE

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7
Q

What does ITA stand for?

A

Involuntary Treatment Act

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8
Q

List the 4 prongs of ITA

A
  1. Danger to self
  2. Danger to others
  3. Danger to property
  4. Gravely disabled
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9
Q

Write in What does the acronym LEAD stand for?

A

L
E
A
D

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10
Q

T/F Ways you can show empathy to a person who is experiencing a crisis will be to recognize the intent to their physical emotional needs

A

TRUE

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11
Q

T/F If a person has not taken prescribed medication that is enough evidence to take a person into custody under ITA

A

FALSE

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12
Q

T/F When a person is taken into custody under ITA they only need to be frisked prior to transportation

A

FALSE

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13
Q
Two types of calls on patrol where you might observe a traumatic brain injury
A. Collisions
B. DV assaults
C. DUI 
D. A&B only
E. All of the above
A

A&B only

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14
Q

Someone in crisis, heightened emotions =

A

lowered emotions

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15
Q

What is the most beneficial time to intervene in a situation on your partner?

A

Early

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16
Q

Which of the following statements is not accurate when referring to imagery as a law enforcement officer

A

Ensures a positive outcome in every situation

17
Q

T/F A neo cortex in the cognitive part of the brain is responsible for all of the vital bodily functions

A

FALSE

18
Q

What does the acronym OPEN stand for?

A

Opened questions
Paraphrasing
Empathy
Next steps

19
Q

What are the symptoms of PTSD

A

intrusive thoughts/images, avoidance, hypervigilance, maladaptive cognitions

20
Q

List the 5 decisive steps ASPCA

A
Ask
Set
Present options
Confirm choice 
Act
21
Q

T/F Stopping the ramp having control avoiding further complications gaining better understanding and providing a subject a reason to listen

A

FALSE

22
Q

List 4 examples of what can happen long term if the stress of the job is not handled properly

A

PTSD, Suicide,

23
Q

T/F Autism spectrum, they have the lack of ability to respond properly and lack ability to communicate

A

TRUE

24
Q

Is it good to play along with someones hallucinations

A

NO

25
Q

When you intervene with your partner is it ok to not call your sergeant or do you have to call them

A

NO, CALL THEM

26
Q

What are the 3 stages on the intervention list of abel training

A

Notice, Decide, Act

27
Q

Is althizmers a sole reason to ITA someone?

A

NO

28
Q

How long could it take someone to recover from a hyper vigilant cycle?

A

18-24 Hours

29
Q

What does CPR stand for when dealing with suicidal persons?

A

Current plan
Past behavior
Resources

30
Q

Tactics of de-escalation

A

Time Distance Shielding

31
Q

What are the symptoms of a senile person

A
32
Q

Explain the emotional survival of law enforcement

A
33
Q

T/F Rationalizing bad behavior can be victim based thinking

A

TRUE

34
Q

Who is the first victim of the hyper vigilant roller-coaster

A

Officer

35
Q

Girl shows previous signs of attempted suicide, currently she is not showing active signs of suicidal tendencies, what can you do?

A

Provide resources

36
Q

What are the 3S’s model?

A

Scene control, Start dialog, Solutions

37
Q

List 3 inhibitors that prevent officers from intervening

A