Communications Flashcards

1
Q

Which is not one of the 3 sources of stress discussed in the class: Environmental, psycho social, accumulative, personality?

A

Accumulative

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2
Q

T/F Showing respect strengths the bond between law enforcement and the community

A

TRUE

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3
Q

Define what emotional intelligence is

A

The ability to interpret and understand and manage one tone in others emotions.

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4
Q

What part of the brain do our emotions come from?

A

ABLEMDULA primal brain/mid brain

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5
Q

T/F Officer presence means being good at your job your physical abilities and the emotional stability to handle any situation?

A

TRUE

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6
Q

T/F Two types of trauma discussed in class are primary and chronic

A

FALSE

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7
Q

What does ITA stand for?

A

Involuntary Treatment Act

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8
Q

List the 4 prongs of ITA

A
  1. Danger to self
  2. Danger to others
  3. Danger to property
  4. Gravely disabled
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9
Q

Write in What does the acronym LEAD stand for?

A

L
E
A
D

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10
Q

T/F Ways you can show empathy to a person who is experiencing a crisis will be to recognize the intent to their physical emotional needs

A

TRUE

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11
Q

T/F If a person has not taken prescribed medication that is enough evidence to take a person into custody under ITA

A

FALSE

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12
Q

T/F When a person is taken into custody under ITA they only need to be frisked prior to transportation

A

FALSE

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13
Q
Two types of calls on patrol where you might observe a traumatic brain injury
A. Collisions
B. DV assaults
C. DUI 
D. A&B only
E. All of the above
A

A&B only

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14
Q

Someone in crisis, heightened emotions =

A

lowered emotions

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15
Q

What is the most beneficial time to intervene in a situation on your partner?

A

Early

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16
Q

Which of the following statements is not accurate when referring to imagery as a law enforcement officer

A

Ensures a positive outcome in every situation

17
Q

T/F A neo cortex in the cognitive part of the brain is responsible for all of the vital bodily functions

18
Q

What does the acronym OPEN stand for?

A

Opened questions
Paraphrasing
Empathy
Next steps

19
Q

What are the symptoms of PTSD

A

intrusive thoughts/images, avoidance, hypervigilance, maladaptive cognitions

20
Q

List the 5 decisive steps ASPCA

A
Ask
Set
Present options
Confirm choice 
Act
21
Q

T/F Stopping the ramp having control avoiding further complications gaining better understanding and providing a subject a reason to listen

22
Q

List 4 examples of what can happen long term if the stress of the job is not handled properly

A

PTSD, Suicide,

23
Q

T/F Autism spectrum, they have the lack of ability to respond properly and lack ability to communicate

24
Q

Is it good to play along with someones hallucinations

25
When you intervene with your partner is it ok to not call your sergeant or do you have to call them
NO, CALL THEM
26
What are the 3 stages on the intervention list of abel training
Notice, Decide, Act
27
Is althizmers a sole reason to ITA someone?
NO
28
How long could it take someone to recover from a hyper vigilant cycle?
18-24 Hours
29
What does CPR stand for when dealing with suicidal persons?
Current plan Past behavior Resources
30
Tactics of de-escalation
Time Distance Shielding
31
What are the symptoms of a senile person
32
Explain the emotional survival of law enforcement
33
T/F Rationalizing bad behavior can be victim based thinking
TRUE
34
Who is the first victim of the hyper vigilant roller-coaster
Officer
35
Girl shows previous signs of attempted suicide, currently she is not showing active signs of suicidal tendencies, what can you do?
Provide resources
36
What are the 3S's model?
Scene control, Start dialog, Solutions
37
List 3 inhibitors that prevent officers from intervening