Communication Strategy Flashcards
A plan or course of action to convey info effectively
Communication Strategy
A speaker carries out information to collaboratively and productively establish a topic
Nomination
Any limitation you may have as a speaker
Restriction
The skill of knowing when to start and finish a turn in a conversation
Turn Taking
4 ways to establish turn taking
Create silence
Ask a question
Use gestures
Make eye contact
The order by which people who engage in a conversation speak
Turn Taking
3 violations in a conversation
Overlaps
Butting in
Interruption
A violation where 2 speakers talk at the same time
Overlaps
A violation where a speaker interrupts and gains control successfully
Interruption
A violation where a new speaker tries to interrupt and gain the floor, but fails
Butting in
Limiting the coverage of the topic
Topic Control
Requires listening intently to the people you are conversing with
Topic Shifting
Those who are able to shift topics w/o creating tension
Good Conversationalists
Used in recouping lost rapport/mistakes
Repair
Politely ending/terminating an interaction
Termination