Communication Strategy Flashcards

1
Q

A plan or course of action to convey info effectively

A

Communication Strategy

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2
Q

A speaker carries out information to collaboratively and productively establish a topic

A

Nomination

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3
Q

Any limitation you may have as a speaker

A

Restriction

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4
Q

The skill of knowing when to start and finish a turn in a conversation

A

Turn Taking

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5
Q

4 ways to establish turn taking

A

Create silence
Ask a question
Use gestures
Make eye contact

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6
Q

The order by which people who engage in a conversation speak

A

Turn Taking

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7
Q

3 violations in a conversation

A

Overlaps
Butting in
Interruption

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8
Q

A violation where 2 speakers talk at the same time

A

Overlaps

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9
Q

A violation where a speaker interrupts and gains control successfully

A

Interruption

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10
Q

A violation where a new speaker tries to interrupt and gain the floor, but fails

A

Butting in

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11
Q

Limiting the coverage of the topic

A

Topic Control

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12
Q

Requires listening intently to the people you are conversing with

A

Topic Shifting

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13
Q

Those who are able to shift topics w/o creating tension

A

Good Conversationalists

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14
Q

Used in recouping lost rapport/mistakes

A

Repair

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15
Q

Politely ending/terminating an interaction

A

Termination

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16
Q

3 types of speeches according to purpose

A

Informative, Persuasive, Entertaining

17
Q

Speech that seeks to provide interesting and useful information

A

Informative

18
Q

Speech where the speaker provides pleasure and enjoyment that will entertain the audience

A

Entertaining

19
Q

Speech where it works to convince people to change in some way

A

Persuasive

20
Q

3 modes of persuasion

A

Ethos
Pathos
Logos

21
Q

Mode of credibility

A

Ethics

22
Q

Mode of emotions

A

Pathos

23
Q

Mode concerned with presenting in a logical manner

A

Logos

24
Q

Speech that can be informative and persuasive at the same time

A

Entertaining