Communication Process, elements, functions, and process Flashcards

1
Q

Communication

A

derived from the Latin word “communis”, which meaans “commons.

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2
Q

Communication (definition)

A

The process of exchanging ideas, thoughts, feelings and emotions from one person to another wth the ue of symbols that may be verbal / non-verbal and aims for understanding

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3
Q

Elements of Communications

A

Sender
Receiver
Message
Channel
Feedback
Noise
Context

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4
Q

Sender

A

The one who initiates the conversation

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5
Q

Receiver

A

Provides the sender with feedback which may promp the sender to clarify the message or signal to carry on as planned

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6
Q

Message

A

Made up of ideas and feeliings that a sender / receiver wants to share with others

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7
Q

Types of messages

A

Verbal symbols
Non-Verbal symbols

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8
Q

Verbal symbols

A

expressed through words

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9
Q

Non-verbal symbols

A

expressed through words, gestures, inflection, tone, etc

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10
Q

Channel

A

a medium where we transmit the message in either vocal o non-vocal messages

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11
Q

Types of messages

A

Vocal
Non-vocal

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12
Q

Feedback

A

the behavioral response of the sender-receiver to each other. The message is brought back to the sender and informs how well the message is getting though

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13
Q

Noise

A

an interference that prevents the message from being understood

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14
Q

Types of noise

A

External noise - from the physical environment
Internal noise - confined in the psyche

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15
Q

Context

A

refers to the surrounding / environment that helps shape the interaction between and / or among individuals

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16
Q

Types of context

A

Physical context - time, environment, and distance
Social context - the relationship both parties have
Psychological context - mood, emotions of the communicators in a moment of communication
Cultural context - beliefs and norms of the participants. gender, age, social status, religion, nationality

17
Q

Purposive Communication

A

an intentional communication that happens within the bound of a specific context

18
Q

Process of Oral Communication

A

Encoding
Transmission
Receiving
Decoding
Responding

19
Q

Encoding

A

a systematic arragement of symbols used by individuals to create meaning

20
Q

Transmission

A

the process on which the sender, having assigned codes, to come up with a message that is comprehensible

21
Q

Receiving

A

accepting and receiving the information

22
Q

Decoding

A

processing and interpreting the message

23
Q

Responding

A

a response that is anticipated by the sender from the receiver (Feedback)

24
Q

Types of Communication Models

A

Linear
Interactive
Transactional

25
Q

Linear Communication

A

One way activity (Sender -> Receiver)

26
Q

Interactive Communication

A

two way activity, involves feedback

27
Q

Transactional Communication

A

a simultaneous activity, both senders and receivers are capable of sending and receiving both messages anytime or at the same time