Communication & Negotiation Flashcards

1
Q

How would you prepare for a negotiation (agree, prep, decisions, positions, approach, walk)?

A
  1. Agree your client’s objectives and negotiating strategy before starting the negotiations
  2. Detailed research and preparation
  3. Deciding what points you can concede on and which are non-negotiable
  4. Understand the other party’s position
  5. Develop a partnership/collaborative approach, rather than an adversarial approach
  6. Walk away when you need to
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2
Q

What key skills are useful for effective teamworking?

A
  • Establish team goals
  • Communicate expectations
  • Encourage cohesion between team members
  • Leverage team member’s strengths
  • Recognise and encourage collaborative behaviour
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3
Q

What are four different negotiating styles?

A

Competing
Collaborating
Compromising
Accommodating

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