Communication Exam 1 Flashcards
Meanings are in words
- meanings reside in us
- Symbol stands for something other than itself
Communication is a verbal process
Paralinguistic cues- tone of voice
Telling is communicating
People might not be able to understand
Communication will solve all of our problems
NO IT CANNOT
Communication is a good thing
Depends on the situation
The more communication the better
Sometimes it makes it worse
-blowing up your phone-it gets annoying
Communication can breakdown
It can’t because there is no such thing
Communication is a natural ability
Communication is never anything on it’s own it is merely a tool and we are using it
You change a little bit to accommodate your audience- try to identify with them
Speech module
Character; the most important thing
Ethos
Focused on studying credibility
Human communication
Effective use of language
Rhetoric
Wants to explain and control-cue word: measurement
-uses surveys-experiments-frequency, quantity/amount intervening variable= confounding variable
Quantitative research
Textual analysis, ethnography, historical research
Qualitative research
Emotion
Pathos
Logic
Logos
How does the self-serving bias affect the accuracy of our perception?
We want something to turn out the way we intended it
What are cognitive schemata?
- Prototypes
- personal constructs
- stereotypes
- scripts
Perception Process
- Active process
- perception/communication influence each other
- consists of 3 interrelated processes
The subjective process of creating explanations for what we observe and experience
Interpretation
The art of explaining why: - something happens -a person acts a particular way -locus -stability -specificity -responsibility
Attributions
What are the influences on perception?
- Physiological factors
- Positive visualization- how we perceive ourselves in life
- expectations
What are the cognitive abilities?
- Cognitive complexity
- empathy
- social roles
The way that act depending on who we’re with
Social roles
What does language allow us to do?
- plan
- dream
- remember
- evaluate
- reflect on ourselves and the world around us
- define who we are and want to be
- create identity
Verbal Communication
- Arbitrariness
- ambiguity- don’t always know what people mean
- abstraction-vagueness
Symbolic activities
Language defines phenomena
-totalizing
What does language do?
- Evaluates phenomena
- organizes experiences
- allows hypothetical thought
- allows self reflection
- defines relationships and interaction
Own your feelings and thoughts
-Avoid “you” language
-rely on “I” statements
•own responsibility
•more descriptions
Nonverbal language includes:
- Gestures
- Body language
- Features of environments
What does nonverbal establish?
- Level meanings
- responsiveness
- liking
- power
Body language
Kinesics
Study of touch
Haptics
Skin color, sex, size, personal/social relationships, decisions about hiring, placement and promotion
Physical appearance
Term for our perception of odors and scents
Olfactics
Personal objects that we use
Artifacts
Refers to space and how we use it
Proxemics
Elements of settings that affect how we feel think and act
Environmental factors
Refers to how we perceive and use time to define identities and interactions
Chronemics
Tone
Paralanguage
Lack of communication sound, can communicate powerful messages, can convey contentment, can also communicate awkwardness
Silence
What are the 2 steps in perception?
- Selection- what you define as important in life
- Organization- organize perceptions in a meaningful way
