Communication Exam 1 Flashcards

1
Q

Meanings are in words

A
  • meanings reside in us

- Symbol stands for something other than itself

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2
Q

Communication is a verbal process

A

Paralinguistic cues- tone of voice

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3
Q

Telling is communicating

A

People might not be able to understand

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4
Q

Communication will solve all of our problems

A

NO IT CANNOT

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5
Q

Communication is a good thing

A

Depends on the situation

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6
Q

The more communication the better

A

Sometimes it makes it worse

-blowing up your phone-it gets annoying

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7
Q

Communication can breakdown

A

It can’t because there is no such thing

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8
Q

Communication is a natural ability

A

Communication is never anything on it’s own it is merely a tool and we are using it

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9
Q

You change a little bit to accommodate your audience- try to identify with them

A

Speech module

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10
Q

Character; the most important thing

A

Ethos

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11
Q

Focused on studying credibility

A

Human communication

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12
Q

Effective use of language

A

Rhetoric

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13
Q

Wants to explain and control-cue word: measurement

-uses surveys-experiments-frequency, quantity/amount intervening variable= confounding variable

A

Quantitative research

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14
Q

Textual analysis, ethnography, historical research

A

Qualitative research

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15
Q

Emotion

A

Pathos

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16
Q

Logic

A

Logos

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17
Q

How does the self-serving bias affect the accuracy of our perception?

A

We want something to turn out the way we intended it

18
Q

What are cognitive schemata?

A
  • Prototypes
  • personal constructs
  • stereotypes
  • scripts
19
Q

Perception Process

A
  • Active process
  • perception/communication influence each other
  • consists of 3 interrelated processes
20
Q

The subjective process of creating explanations for what we observe and experience

A

Interpretation

21
Q
The art of explaining why: -
something happens 
-a person acts a particular way 
-locus
-stability
-specificity
-responsibility
A

Attributions

22
Q

What are the influences on perception?

A
  • Physiological factors
  • Positive visualization- how we perceive ourselves in life
  • expectations
23
Q

What are the cognitive abilities?

A
  • Cognitive complexity
  • empathy
  • social roles
24
Q

The way that act depending on who we’re with

A

Social roles

25
Q

What does language allow us to do?

A
  • plan
  • dream
  • remember
  • evaluate
  • reflect on ourselves and the world around us
  • define who we are and want to be
  • create identity
26
Q

Verbal Communication

A
  • Arbitrariness
  • ambiguity- don’t always know what people mean
  • abstraction-vagueness
27
Q

Symbolic activities

A

Language defines phenomena

-totalizing

28
Q

What does language do?

A
  • Evaluates phenomena
  • organizes experiences
  • allows hypothetical thought
  • allows self reflection
  • defines relationships and interaction
29
Q

Own your feelings and thoughts

A

-Avoid “you” language
-rely on “I” statements
•own responsibility
•more descriptions

30
Q

Nonverbal language includes:

A
  • Gestures
  • Body language
  • Features of environments
31
Q

What does nonverbal establish?

A
  • Level meanings
  • responsiveness
  • liking
  • power
32
Q

Body language

A

Kinesics

33
Q

Study of touch

A

Haptics

34
Q

Skin color, sex, size, personal/social relationships, decisions about hiring, placement and promotion

A

Physical appearance

35
Q

Term for our perception of odors and scents

A

Olfactics

36
Q

Personal objects that we use

A

Artifacts

37
Q

Refers to space and how we use it

A

Proxemics

38
Q

Elements of settings that affect how we feel think and act

A

Environmental factors

39
Q

Refers to how we perceive and use time to define identities and interactions

A

Chronemics

40
Q

Tone

A

Paralanguage

41
Q

Lack of communication sound, can communicate powerful messages, can convey contentment, can also communicate awkwardness

A

Silence

42
Q

What are the 2 steps in perception?

A
  • Selection- what you define as important in life

- Organization- organize perceptions in a meaningful way