Communication/Documentation/Teaching Flashcards
1
Q
Factors influencing communication
A
- developmental level
- sociocultural differences
- roles and responsibilities
- physical, emotional, mental state
- values
- environment
2
Q
Intrapersonal communication (level 1)
A
- within ones self
- enhance or detract from positive interactions with pt/pts family
3
Q
Interpersonal communication (level 2)
A
- two or more people
- with pts, family, other medical disciplines
- thoughts, problem solving techniques, goal attainment, team building
4
Q
Small group communication (level 3)
A
- staff meeting
- patient care conferences
- teaching sessions
- support groups
5
Q
Organizational communication (level 4)
A
- nurses on a practice council
- nurses working with other interdisciplinary councils
6
Q
Orientation Phase
A
- writing your name on board
- introductory phase
- establishment of goals
- orient pt to environment
7
Q
Working Phase
A
- implementing goals
- how pt will prep for operation
- encourage pt to share thoughts/feelings about care
8
Q
Termination Phase
A
- reflect with pt regarding goals
- assess how pt will cope with termination of care
9
Q
Communication process
A
- Berlo
- involves source (encoder), message, channel, receiver (decoder)
10
Q
Communication channels
A
auditory - spoken words and cues
visual - sight, observations, perception
kinesthetic- touch
11
Q
SBAR
A
- situation
- background
- assessment
- recommendations
12
Q
Factors affecting patient learning
A
- age and developmental level
- financial resources
- cultural influences and language
- health literacy
- family/caregiver support networks
13
Q
Teaching older adults
A
- allow extra time
- plan short teaching sessions
- accommodate for sensory deficits
- reduce distractions
- relate new info to familiar activities
14
Q
Cognitive learning domain
A
- storing and recalling of new information
- utilize abstract ideas in concrete situations
15
Q
Psychomotor domain
A
- hands on learners
- integration of mental and muscle activity
