Communication Card

Question 0

5 Step Persuasion System

Answer 0

1. Ask
2. Set Context (Explain Yourself)
3. Present Options
4. “Is there anything I can do to earn your cooperation? I would like to think so.”
5. Act

Question 1

V&T 4 Step

Answer 1

1. Greeting - ID Self and Tell Department
2. Reason for Stop
3. Drivers License, Registration, Insurance
4. Decide on Ticket

Question 2

5 Conditions When Words Fail

Answer 2

Security - when others in danger, property threatened
Attack- when personal zone violated
Flight- when person unlawfully flees
Excessive- when no voluntary compliance and all verbal exhausted
Revised- when a matter of high priority requires your attention