Communication and equipment

Question 1

Methods of Communication (8)

Answer 1

Telephone
Face to face
Email
Fax
Social media
Text
Letter
Body Language

Question 2

Importance of communication in Vet Nursing (4)

Answer 2

• Seek out the owners perspective
• Provide information clearly
• Work with the owner to identify shared goals
• Formulate a plan to achieve these goals

Question 3

Routine advice given to clients (6)

Answer 3

• Puppy clinics / training advice
• Dietary advice
• Vaccines/ wormers/ flea treatment
• Nail clipping / teeth cleaning
• Exercise/ behaviour advice
• Microchipping

Question 4

Vet Surgeons Act (Schedule 3) 1966 (3 points)

Answer 4

• Only surgeons can legally diagnose, prescribe, advice and perform surgery
• However anyone can attempt to save an animals life via first aid
• Nurses cannot give medication without supervision or make judgements by themselves

Question 5

3 types of observations

Answer 5

Behavioural / Physical / Clinical

Question 6

Reasons for handling and restrain (7)

Answer 6

• Checking ears, eyes and teeth
• Worming
• Flea treatment
• Vaccinations
• Blood sampling
• Nail Clipping
• Anal glands

Question 7

Handling equipment (11)

Answer 7

• Pet carriers
• Collars
• Halters
• Leads
• Muzzles
• Crates
• Dog catcher and
• Grasper
• Cat restraining bag
• Gauntlets
• Towel

Question 8

Important individual information (12)

Answer 8

• Name
• Age
• Species
• Breed
• Sex
• Neuter status
• Weight
• Diet (include supplements)
• Urine and faecal output
• Breeding
• Health status (vaccines, illness, parasite control)
• Behavioural (temperament, signs of pain, vocalisations)

Question 9

PPE equipment (6)

Answer 9

• Disposable boiler suits
• Wellington boots / shoe covers
• Disposable gloves / aprons
• Mask
• Hair net
• Goggles